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- Tasks: Provide top-notch delivery booking support and assist customers with their furniture orders.
- Company: Join a national retailer in a vibrant call centre environment.
- Benefits: Immediate start, temp to perm opportunity, and team spirit.
- Other info: Ongoing contract with potential for career growth.
- Why this job: Be part of a supportive team and make a difference in customer experiences.
- Qualifications: Confident telephone manner and a passion for helping others.
The predicted salary is between 16400 - 16400 £ per year.
IMMEDIATE STARTS
Great opportunity to provide first class delivery booking support to a national retailer, based at Magna Park. Confident telephone manner essential! To start immediately. If you aren't available to start but would like to be considered in the future, please still apply as this is an ongoing contract.
You will be advising customers of the delivery of their newly purchased furniture, rearranging deliveries due to imports and customer requirements for change. You will also be responsible for making outbound first line enquiries.
This is a call centre environment; if you like team spirit then this could be the role for you!
Core hours - 37.5 hours
NOTE: This is a temp to perm position for the right candidate. £7.94 per hour.
Customer Service Advisor in Lutterworth employer: Laura Hartley Recruitment
Contact Detail:
Laura Hartley Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Lutterworth
✨Tip Number 1
Get your phone skills polished! Since this role is all about that confident telephone manner, practice makes perfect. Try role-playing with a friend or family member to get comfortable with handling customer queries.
✨Tip Number 2
Show your enthusiasm! When you’re on the phone or in an interview, let your passion for helping customers shine through. A positive attitude can really set you apart from the crowd.
✨Tip Number 3
Research the company! Knowing a bit about the national retailer you’ll be supporting can give you an edge. It shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, we love seeing familiar names pop up in our system!
We think you need these skills to ace Customer Service Advisor in Lutterworth
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, this role is all about customer service, so showing that you can connect with people is key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight any relevant experience you have in customer service or call centre roles. We love seeing how your skills match what we're looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially since you'll be advising customers over the phone. Avoid jargon and make sure your writing is easy to read – it’ll help us get to know you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for both of us. We can’t wait to hear from you!
How to prepare for a job interview at Laura Hartley Recruitment
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Advisor does. Familiarise yourself with the responsibilities mentioned in the job description, like advising customers on delivery and rearranging bookings. This will help you answer questions confidently and show that you're genuinely interested.
✨Practice Your Phone Skills
Since a confident telephone manner is essential for this role, practice speaking clearly and professionally over the phone. You could even do mock calls with a friend or family member to get comfortable with handling customer queries and providing support.
✨Show Your Team Spirit
This position thrives in a team environment, so be prepared to discuss how you work well with others. Think of examples from past experiences where you contributed to a team goal or helped a colleague out. This will demonstrate that you’re a great fit for their team culture.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.