At a Glance
- Tasks: Provide top-notch IT support and customer service to clients across various locations.
- Company: Join a dynamic team focused on delivering excellent IT solutions.
- Benefits: Enjoy a competitive salary, flexible benefits, and access to extensive training resources.
- Other info: Great opportunities for personal growth and development in a supportive environment.
- Why this job: Kickstart your IT career while making a real difference for users every day.
- Qualifications: Basic IT support knowledge and strong communication skills are essential.
The predicted salary is between 25000 - 35000 £ per year.
We are currently looking for highly customer-focused and enthusiastic IT Engineer to join our mobile team providing IT support and excellent customer service to our clients. The ideal candidate will at least have base level knowledge of IT support issues but possess excellent communication and presentation skills as full training and ongoing development will be provided.
As a mobile engineer you will predominately cover Berkshire, Hampshire, Surrey and London so being based in these areas would be preferred. Day to day activities include resolving a wide variety of desktop software and hardware issues and requests, while minimizing disruption to our users.
Essential Skills:
- Applicant must have a full valid UK drivers licence.
- Resolution of PC software and basic hardware issues.
- Some knowledge or experience in the below would be advantageous:
- MS Windows Operating Systems
- MS Exchange
- MS Office suite (Word, Excel, PowerPoint)
- MS Outlook 2007/2010
- Antivirus applications
- Remote desktop takeover tools
- Desktop/printer configurations
- Good communication/relationship skills
- Experience of working in an IT support environment
- Building (o/s and required software) and deploying PCs (desktop and notebook)
- Knowledge of handheld devices
This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development. We also offer an excellent benefits package including personal pension plan, and various other flexible benefits including private medical cover, life insurance, and flexible holiday to name a few.
Apply now for consideration!
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Mobile Deskside Support Engineer / Field Engineer in Leatherhead employer: Es Field Delivery Uk
Join our dynamic team as a Mobile Deskside Support Engineer, where you'll enjoy a supportive work culture that prioritises customer service and employee development. With access to extensive training resources and a comprehensive benefits package including private medical cover and flexible holidays, we empower our employees to grow their skills while working in the vibrant areas of Berkshire, Hampshire, Surrey, and London. This is not just a job; it's an opportunity for meaningful engagement and professional advancement in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Deskside Support Engineer / Field Engineer in Leatherhead
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and mission. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on how you can highlight your IT support skills and customer service experience, as these are key for the Mobile Deskside Support Engineer role.
✨Tip Number 3
Dress the part! Even if it’s a remote interview, make sure you look professional. It shows respect for the opportunity and helps you feel more confident during the conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Mobile Deskside Support Engineer / Field Engineer in Leatherhead
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for IT support shine through! We love candidates who are excited about helping others and providing excellent customer service. A bit of personality can go a long way in making your application stand out.
Tailor Your Skills:Make sure to highlight any relevant skills or experiences that match the job description. If you've got experience with MS Windows, desktop configurations, or even just great communication skills, let us know! Tailoring your application shows us you’re serious about the role.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your sentences clear and to the point, and avoid jargon unless it’s relevant. This helps us quickly see how you fit into our team and what you can bring to the table.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Es Field Delivery Uk
✨Know Your Tech Basics
Brush up on your knowledge of common IT support issues, especially around MS Windows, Office Suite, and basic hardware troubleshooting. Being able to discuss these topics confidently will show that you’re ready to tackle the challenges of the role.
✨Show Off Your Communication Skills
Since this role is all about customer service, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with clients or colleagues, as this will highlight your ability to build relationships.
✨Familiarise Yourself with the Area
As a mobile engineer, you'll be covering Berkshire, Hampshire, Surrey, and London. Knowing the area can help you discuss logistics during the interview, showing that you're proactive and understand the job's requirements.
✨Prepare Questions for Them
Think of insightful questions to ask about the team, training opportunities, and the company culture. This not only shows your interest but also helps you determine if the company is the right fit for you.
