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- Tasks: Provide top-notch IT support and customer service to clients in West & South Yorkshire.
- Company: Join a dynamic team focused on customer satisfaction and IT excellence.
- Benefits: Access to extensive training, personal pension plan, private medical cover, and flexible holidays.
- Other info: Full training provided; must have a valid UK driver's licence.
- Why this job: Kickstart your IT career with hands-on experience and ongoing development opportunities.
- Qualifications: Basic IT support knowledge and excellent communication skills required.
The predicted salary is between 25000 - 35000 £ per year.
We are currently looking for highly customer-focused and enthusiastic IT Engineer to join our mobile team providing IT support and excellent customer service to our clients. The ideal candidate will at least have base level knowledge of IT support issues but possess excellent communication and presentation skills as full training and ongoing development will be provided.
As a mobile engineer you will predominately cover West & South Yorkshire so being based in these areas would be preferred. Day to day activities include resolving a wide variety of desktop software and hardware issues and requests, while minimizing disruption to our users.
Essential Skills:- Applicant must have a full valid UK drivers licence.
- Resolution of PC software and basic hardware issues.
- Some knowledge or experience in the below would be advantageous:
- MS Windows Operating Systems
- MS Exchange
- MS Office suite (Word, Excel, PowerPoint)
- MS Outlook 2007/2010
- Antivirus applications
- Remote desktop takeover tools
- Desktop/printer configurations
- Good communication/relationship skills
- Experience of working in an IT support environment
- Building (o/s and required software) and deploying PCs (desktop and notebook)
- Knowledge of handheld devices
This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development. We also offer an excellent benefits package including personal pension plan, and various other flexible benefits including private medical cover, life insurance, and flexible holiday to name a few.
Apply now for consideration!
By completing the application process you agree that ES Field Delivery UK LTD (FDS) may contact you in line with General Data Protection Regulation (GDPR) in connection with your application via the contact details you provided in relation to the vacancy you have applied for. Our Privacy Notice can be viewed at this link.
Mobile Deskside Support Engineer / Field Engineer in Castleford employer: Es Field Delivery Uk
Contact Detail:
Es Field Delivery Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Deskside Support Engineer / Field Engineer in Castleford
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and team culture. This will help you tailor your responses and show that you're genuinely interested in being part of their mobile team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can explain technical issues in a way that's easy for non-techies to understand. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills on the spot. You might be asked to troubleshoot a common IT issue during your interview, so brush up on your knowledge of desktop software and hardware issues beforehand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team!
We think you need these skills to ace Mobile Deskside Support Engineer / Field Engineer in Castleford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for IT support shine through! We love candidates who are excited about helping others and providing excellent customer service. A bit of personality can go a long way!
Tailor Your Skills: Make sure to highlight any relevant skills or experiences that match the job description. If you've got knowledge of MS Windows, Exchange, or any other tools mentioned, shout about it! We want to see how you fit into our team.
Keep It Clear and Concise: While we appreciate detail, clarity is key! Make your application easy to read by using bullet points or short paragraphs. This helps us quickly see why you’d be a great fit for the Mobile Deskside Support Engineer role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Es Field Delivery Uk
✨Know Your Tech Basics
Brush up on your knowledge of common IT support issues, especially around MS Windows, Office Suite, and basic hardware troubleshooting. Being able to discuss these topics confidently will show that you’re ready to tackle the challenges of the role.
✨Show Off Your Communication Skills
Since this role is all about customer service, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with non-technical users, as this will highlight your ability to build relationships and resolve issues effectively.
✨Familiarise Yourself with the Area
As a mobile engineer covering West & South Yorkshire, it’s a good idea to know the area well. Mentioning your familiarity with local clients or routes can demonstrate your commitment and readiness for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the types of issues you might encounter. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.