At a Glance
- Tasks: Lead client relationships and manage high-value accounts while coaching your team.
- Company: Join Hambi Media, the UK's top performance creative agency for D2C brands.
- Benefits: Enjoy 27 days holiday, private health insurance, and flexible working options.
- Other info: Collaborate with a motivated team and enjoy rapid career progression.
- Why this job: Make a real impact with diverse brands and grow your career in a dynamic environment.
- Qualifications: 4+ years in agency account management and strong leadership skills required.
The predicted salary is between 39000 - 46000 £ per year.
Function: Performance Creative | Account Leadership | Pod Management
Reports to: Account Director
Location: Remote-first (2 days per month in-office - Hambi Media HQ, Oval, London)
Compensation: £45,000 – £55,000 + Bonus + Benefits + 27 Days Holiday
Overview:
Hambi Media is the UK's leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that doesn't just look good - it drives growth. We've delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time.
About the role:
We're hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You'll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just "good with clients" - you know how to run accounts, lead people, and raise standards.
Requirements
What you'll be responsible for:
- Client & Commercial Leadership: Own senior relationships across larger, higher-impact accounts. Lead strategic client conversations, performance reviews and planning. Guide clients through launches, pivots and scale moments. Spot upsell, retention and growth opportunities.
- Pod & People Management: Line-manage Account Managers within your pod. Coach AMs on communication, organisation and client ownership. Raise delivery standards across accounts and workflows. Support hiring, onboarding and development of AMs.
- Delivery & Quality Control: Oversee UGC and creative workflows across the pod. Ensure launches are planned, resourced and executed cleanly. Act as escalation point for delivery or client risk. Maintain consistency across processes and client experience.
What you bring:
- 4+ years' experience in agency account management.
- Proven experience managing or mentoring Account Managers.
- Strong understanding of performance creative, UGC and launch cycles.
- Confidence running senior client conversations independently.
- Commercial awareness — retention, margin, and growth matter to you.
- Calm authority — clients and teams trust your judgment.
Who you are:
- A true manager - you enjoy leading people, not just accounts.
- Standards-driven - you care about quality and consistency.
- Accountable - you own outcomes across your pod.
- Structured and decisive - you bring order and clarity.
- A role model - AMs learn by watching how you operate.
Benefits:
- Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents.
- Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals.
- Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency.
- Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days.
- Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs.
- Dynamic Culture: A fun, happiness-driven environment with regular team-building activities and a beautiful Central London office.
Senior Influencer and Client Relations Manager in Reading employer: Soar With Us
Hambi Media Ltd is an exceptional employer, offering a dynamic and collaborative work environment in the heart of Central London. With a strong focus on employee growth, we provide opportunities for professional development and creative expression within a high-performing team. Our hybrid work model promotes flexibility, while our commitment to innovative performance creative ensures that every team member plays a vital role in shaping impactful campaigns for leading D2C brands.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Influencer and Client Relations Manager in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best work, especially if it relates to performance creative or client management. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their needs and think about how you can contribute to their success. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Senior Influencer and Client Relations Manager in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Influencer and Client Relations Manager. Highlight your experience in agency account management and any relevant achievements that showcase your ability to lead teams and manage high-value accounts.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about performance creative and how your skills align with our needs. Don’t forget to mention specific examples of how you've successfully managed client relationships and led teams.
Showcase Your Leadership Skills:We want to see your leadership style! In your application, include examples of how you've coached or mentored others, and how you’ve raised standards in previous roles. This will help us understand how you can contribute to our team.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Soar With Us
✨Know Your Stuff
Before the interview, dive deep into Hambi Media's work and their approach to performance creative. Familiarise yourself with their key clients and campaigns, especially those that resonate with D2C and e-commerce brands. This will not only show your genuine interest but also help you speak their language during the interview.
✨Showcase Your Leadership Skills
As a Senior Influencer and Client Relations Manager, you'll need to demonstrate your ability to lead and mentor. Prepare examples of how you've successfully managed teams or accounts in the past. Highlight specific situations where your leadership made a difference, especially in high-pressure scenarios.
✨Prepare for Client Conversations
Expect to discuss how you handle senior client conversations. Think about your approach to strategic discussions and performance reviews. Be ready to share your insights on upselling and growth opportunities, as this role requires a strong commercial awareness.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about Hambi Media’s culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values and career goals.
