At a Glance
- Tasks: Lead high-growth DTC accounts and manage a team of Account Managers.
- Company: Join Hambi Media, a dynamic agency with a focus on e-commerce.
- Benefits: Earn £40,000 – £50,000 plus bonuses, 27 days holiday, and comprehensive benefits.
- Other info: Enjoy remote work flexibility and opportunities for rapid career growth.
- Why this job: Make an impact in the fast-paced e-commerce world while leading a talented team.
- Qualifications: 4+ years in account management with a strong grasp of performance creative.
The predicted salary is between 40000 - 50000 £ per year.
Function: Performance Creative | Account Leadership | Pod Management
Reports to: Account Director
Location: Remote-first. One day per month in office at Hambi Media HQ, Oval, London.
Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday
Requirements
- We are looking for someone deeply embedded in the DTC/ecommerce world.
- Performance creative
- Paid social growth
- E-commerce launch cycles
- Creative testing velocity
- Scaling consumer brands
- Retention and revenue conversations
- How fast-moving founders operate
You’ve likely worked with e-commerce brands before and know the pace, pressure, and expectations that come with scaling them. This role is for someone who can confidently lead high-growth DTC accounts while managing and elevating a pod of Account Managers underneath them.
Client & Commercial Leadership
- Own senior relationships across larger, higher-impact accounts
- Lead strategic client conversations, performance reviews and planning
- Guide clients through launches, pivots and scale moments
- Spot upsell, retention and growth opportunities
Pod & People Management
- Line‑manage Account Managers within your pod
- Coach AMs on communication, organisation and client ownership
- Raise delivery standards across accounts and workflows
- Support hiring, onboarding and development of AMs
Delivery & Quality Control
- Oversee UGC and creative workflows across the pod
- Ensure launches are planned, resourced and executed cleanly
- Act as escalation point for delivery or client risk
- Maintain consistency across processes and client experience
What You Bring
- 4+ years’ experience in agency account management
- Proven experience managing or mentoring Account Managers
- Strong understanding of performance creative, UGC and launch cycles
- Confidence running senior client conversations independently
- Commercial awareness — retention, margin, and growth matter to you
- Calm authority — clients and teams trust your judgment
Who You Are
- A true manager – you enjoy leading people, not just accounts
- Standards-driven – you care about quality and consistency
- Accountable – you own outcomes across your pod
- Structured and decisive – you bring order and clarity
- A role model – AMs learn by watching how you operate
Benefits
- Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents.
- Exceptional Team: Collaborate with a world‑class team of motivated and high‑performing individuals.
- Career Growth: Enjoy opportunities for rapid career progression in a fast‑growing agency.
- Work‑Life Balance: 27 days paid holiday (plus your birthday off), hybrid working and flexibility to work abroad for up to 30 days.
- Comprehensive Benefits: Private health and dental insurance, company pension scheme and structured training programmes.
- Remote working with 1 day a month in London Head Office.
E-commerce Senior Account Manager in Manchester employer: Soar With Us
Hambi Media Ltd is an exceptional employer, offering a dynamic and collaborative work environment in the heart of Central London. With a strong focus on employee growth, we provide opportunities for professional development and creative expression within a high-performing team. Our hybrid work model promotes flexibility, while our commitment to innovative performance creative ensures that every team member plays a vital role in shaping impactful campaigns for leading D2C brands.
StudySmarter Expert Advice🤫
We think this is how you could land E-commerce Senior Account Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce space and let them know you're on the hunt for a new role. You never know who might have the inside scoop on opportunities that aren't even advertised yet.
✨Tip Number 2
Show off your expertise! Create a portfolio or case studies showcasing your past successes in managing DTC accounts. This will not only impress potential employers but also give you confidence during interviews.
✨Tip Number 3
Prepare for those interviews! Research the company and its clients, and come armed with ideas on how you can help them scale their e-commerce brands. This shows you're proactive and ready to hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace E-commerce Senior Account Manager in Manchester
Some tips for your application 🫡
Show Your E-commerce Expertise:Make sure to highlight your experience in the DTC and e-commerce world. We want to see how you've tackled performance creative, scaling brands, and managing launch cycles. Use specific examples to demonstrate your knowledge and skills!
Tailor Your Application:Don’t just send a generic CV and cover letter! We love it when applicants customise their materials to reflect our job description. Mention how your past experiences align with the responsibilities of the E-commerce Senior Account Manager role.
Be Authentic:Let your personality shine through in your application. We’re looking for someone who can lead and inspire, so don’t be afraid to show us who you are and what makes you passionate about this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Soar With Us
✨Know Your E-commerce Inside Out
Make sure you’re well-versed in the DTC and e-commerce landscape. Brush up on recent trends, successful campaigns, and key performance metrics. This will help you speak confidently about how you can drive growth and retention for clients.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or mentored Account Managers in the past. Highlight your ability to elevate others while maintaining high standards. This role is all about leading a pod, so demonstrate your management style and successes.
✨Be Ready for Strategic Conversations
Think about how you would approach strategic client conversations. Prepare to discuss how you would handle performance reviews, planning sessions, and upselling opportunities. Show that you can guide clients through launches and pivots with confidence.
✨Demonstrate Your Commercial Awareness
Understand the financial aspects of account management, such as retention, margin, and growth. Be prepared to discuss how you’ve contributed to these areas in previous roles. This will show that you’re not just focused on delivery but also on the bigger picture.
