Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage complex IT systems and provide top-notch support across multiple sites.
- Company: Join a trusted family-owned logistics company with a strong reputation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be the tech hero in a dynamic environment that values innovation and teamwork.
- Qualifications: Experience in IT support, networking, and a relevant degree or certifications.
- Other info: Enjoy a diverse workplace that promotes equality and personal development.
The predicted salary is between 36000 - 60000 £ per year.
About NVD
Founded in 1980 as a family-owned business, NVD UK was established to support vehicle manufacturers by ensuring the timely and incident-free distribution of their products. Over the years, we have become a trusted one-stop solution, delivering all three core pillars of outbound logistics: transporting, storing, and enhancing our customers' vehicles before final delivery.
The Role
We are seeking a high-caliber, Senior IT Support Engineer to join our team in Southampton. This role is designed for a technical "self-starter" who excels at mastering complex, unfamiliar systems at pace. Experience in Logistics, Supply chain and/or Manufacturing industry is highly desirable. This role requires occasional travel to our UK and Republic of Ireland sites to support business operations.
Key Responsibilities
- Complex System & Infrastructure Management
- Rapid System Adoption: Quickly gain a deep understanding of bespoke and complex internal systems, becoming the subject matter expert (SME) for site-specific applications.
- Networking & Connectivity: Ownership of site networking (LAN/WAN, Wi-Fi, VPNs, and Firewalls). Troubleshoot complex connectivity issues and ensure robust link stability between UK sites.
- Hardware Ecosystem: Manage the full hardware lifecycle, from phones, tablets and laptops to specialized industrial peripherals and workshop-specific tech.
- Cloud, CRM & Advanced Administration
- Google Workspace (Enterprise): Full-cycle administration, including advanced security protocols, OU management, and complex data migration.
- Salesforce: Account administration and basic troubleshooting of issues in salesforce CRM.
- Strategy & Logistics
- Operational Priority: Assess and mitigate risks to business continuity, prioritising critical workshop and transport operations that impact the bottom line.
- UK Site Support: While based in Southampton, you will provide occasional on-site expertise at other UK locations to lead infrastructure upgrades or resolve high-impact issues.
Requirements & Qualifications
- Technical Expertise
- Advanced Networking: Deep understanding of TCP/IP, VLANs, DNS, and DHCP. Experience configuring enterprise-grade switches and firewalls.
- Administration: Proven experience with Google Admin Console.
- Agile Learning: A documented track record of "getting up to speed" quickly with complex, proprietary, or legacy software systems.
- Automation: Demonstrable proficiency in scripting for system administration.
Experience & Soft Skills
- Seniority: Significant experience in a Senior IT Support or Infrastructure role, preferably within fast-paced sectors like Logistics, Transport, or Manufacturing.
- Autonomy: Ability to operate with minimal supervision, managing your own schedule and projects across multiple sites.
- Communication: The ability to translate complex technical concepts into "plain English" for non-technical stakeholders and workshop staff.
Qualification
A Third-level qualification (Degree) in IT Management, Computer Science, Network Engineering, or a related technical field. Relevant certifications (e.g., AWS Certified SysOps, CCNP, or Google Professional Workspace Administrator) are highly desirable.
Equal Opportunities Statement
National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race or religion, in accordance with UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.
Senior IT Support Engineer in Southampton employer: National Vehicle Distribution
Contact Detail:
National Vehicle Distribution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Engineer in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to IT support. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal website that highlights your projects, achievements, and any relevant certifications. This gives potential employers a tangible way to see what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at NVD.
We think you need these skills to ace Senior IT Support Engineer in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior IT Support Engineer role. Highlight your experience in logistics and any relevant technical skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description. We love a good story!
Show Off Your Technical Skills: Don’t hold back on showcasing your technical expertise! Mention your experience with networking, Google Workspace, and any relevant certifications. We’re looking for someone who can hit the ground running, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at National Vehicle Distribution
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networking concepts like TCP/IP, VLANs, and DNS. Be ready to discuss your experience with Google Admin Console and any relevant certifications you hold.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex IT issues in the past. Think about specific scenarios where you had to troubleshoot connectivity problems or manage hardware lifecycles, and be ready to explain your thought process.
✨Demonstrate Agile Learning
Since the role requires rapid system adoption, share instances where you've quickly learned new systems or software. Highlight your ability to adapt and become a subject matter expert in unfamiliar technologies.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. You’ll need to translate complex ideas for non-technical stakeholders, so think of ways to make your explanations relatable and easy to understand.