At a Glance
- Tasks: Provide 2nd Line IT support and resolve technical issues in a modern Microsoft environment.
- Company: Join a proactive IT team focused on high-quality customer service.
- Benefits: Competitive pay, hands-on experience, and potential for career growth.
- Other info: Onsite role in Fareham with opportunities for professional development.
- Why this job: Make a real difference by supporting critical business applications and infrastructure.
- Qualifications: Experience in 2nd Line IT support and strong Microsoft 365 skills required.
The predicted salary is between 38250 - 46750 £ per year.
IT Support Engineer – 8-month contract – Fareham
My Client is looking for a looking for a proactive and customer-focused IT Support Engineer to join a IT team, providing high-quality 2nd Line support across a modern Microsoft environment.
The IT Support Engineer will be responsible for resolving technical issues, supporting business-critical applications, and helping maintain a reliable and secure IT infrastructure.
Any previous experience supporting Microsoft 365 migration projects would be a distinct advantage.
Skills & Experience
- Proven experience providing 2nd Line IT Support in a Microsoft environment.
- Strong Microsoft 365 administration and support experience.
- Solid knowledge of Active Directory user and group management.
- Experience supporting Windows 10 and Windows 11 operating systems.
- Good understanding of the Microsoft End User Computing (EUC) stack.
- Experience supporting business applications, including troubleshooting and user support.
- Knowledge of application patching and server-based application maintenance.
- Excellent troubleshooting and problem-solving skills.
Key Responsibilities
- Provide 2nd Line technical support to end users, resolving incidents and service requests within agreed SLAs.
- Administer and support Microsoft 365, including user management, licensing, and troubleshooting.
- Manage Active Directory user accounts, including joiners, movers, leavers, group permissions, and password resets.
- Support and administer Windows 10 and Windows 11 desktop environments.
- Deliver application support for both third-party and internally developed business applications.
- Deploy and patch applications on Windows servers, ensuring systems remain secure and up to date.
- Investigate technical issues, perform root cause analysis, and implement long-term solutions.
The IT Support Engineer is required onsite in Fareham, at least 4 days a week.
Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website.
Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).
For more exciting roles and opportunities like this, please follow us on Linked In @VIQU IT Recruitment.
IT Support Engineer in Fareham employer: VIQU IT Recruitment Careers
As an Azure Platform Engineer with us, you'll join a forward-thinking team that values innovation and collaboration in a fully remote environment. We offer competitive compensation, flexible working hours, and opportunities for professional development, ensuring you can grow your skills while contributing to exciting projects in cloud technology. Our inclusive work culture fosters creativity and encourages employees to take ownership of their work, making it a truly rewarding place to advance your career.
Contact Details:
VIQU IT Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Fareham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what VIQU IT Recruitment Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges VIQU IT Recruitment Careers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to VIQU IT Recruitment Careers
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We think you need these skills to ace IT Support Engineer in Fareham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at VIQU IT Recruitment Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at VIQU IT Recruitment Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at VIQU IT Recruitment Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
