At a Glance
- Tasks: Provide 2nd Line IT support and resolve technical issues in a modern Microsoft environment.
- Company: Join a proactive IT team focused on high-quality customer service.
- Benefits: Competitive pay, hands-on experience, and potential for career growth.
- Other info: Onsite role in Fareham with opportunities for professional development.
- Why this job: Make a real difference by supporting critical business applications and infrastructure.
- Qualifications: Experience in 2nd Line IT support and strong Microsoft 365 skills required.
The predicted salary is between 38250 - 46750 £ per year.
IT Support Engineer – 8-month contract – Fareham
My Client is looking for a looking for a proactive and customer-focused IT Support Engineer to join a IT team, providing high-quality 2nd Line support across a modern Microsoft environment.
The IT Support Engineer will be responsible for resolving technical issues, supporting business-critical applications, and helping maintain a reliable and secure IT infrastructure.
Any previous experience supporting Microsoft 365 migration projects would be a distinct advantage.
Skills & Experience
- Proven experience providing 2nd Line IT Support in a Microsoft environment.
- Strong Microsoft 365 administration and support experience.
- Solid knowledge of Active Directory user and group management.
- Experience supporting Windows 10 and Windows 11 operating systems.
- Good understanding of the Microsoft End User Computing (EUC) stack.
- Experience supporting business applications, including troubleshooting and user support.
- Knowledge of application patching and server-based application maintenance.
- Excellent troubleshooting and problem-solving skills.
Key Responsibilities
- Provide 2nd Line technical support to end users, resolving incidents and service requests within agreed SLAs.
- Administer and support Microsoft 365, including user management, licensing, and troubleshooting.
- Manage Active Directory user accounts, including joiners, movers, leavers, group permissions, and password resets.
- Support and administer Windows 10 and Windows 11 desktop environments.
- Deliver application support for both third-party and internally developed business applications.
- Deploy and patch applications on Windows servers, ensuring systems remain secure and up to date.
- Investigate technical issues, perform root cause analysis, and implement long-term solutions.
The IT Support Engineer is required onsite in Fareham, at least 4 days a week.
Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website.
Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).
For more exciting roles and opportunities like this, please follow us on Linked In @VIQU IT Recruitment.
IT Support Engineer in Fareham employer: VIQU IT Recruitment Careers
As an Azure Platform Engineer with us, you'll join a forward-thinking team that values innovation and collaboration in a fully remote environment. We offer competitive compensation, flexible working hours, and opportunities for professional development, ensuring you can grow your skills while contributing to exciting projects in cloud technology. Our inclusive work culture fosters creativity and encourages employees to take ownership of their work, making it a truly rewarding place to advance your career.
Contact Details:
VIQU IT Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Fareham
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We think you need these skills to ace IT Support Engineer in Fareham
Some tips for your application 🫡
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How to prepare for a job interview at VIQU IT Recruitment Careers
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In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
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