At a Glance
- Tasks: Lead Microsoft 365 delivery, troubleshoot issues, and mentor a growing team.
- Company: Dynamic mid-sized MSP with a strong team culture and client focus.
- Benefits: Fully remote role, competitive salary up to £85k, and career progression opportunities.
- Other info: Regular travel to the US for team collaboration and support.
- Why this job: Shape the future of Microsoft 365 services while enjoying autonomy and growth.
- Qualifications: Multiple Microsoft 365 certifications and proven experience across the suite.
The predicted salary is between 60000 - 80000 £ per year.
This role is built for a Microsoft 365 expert who wants more than just ticket resolution.
If you’re a certified Microsoft 365 professional who loves staying ahead with the latest accreditations, thrives on troubleshooting, and wants the chance to influence how an MSP delivers its services, this role puts you at the heart of it all.
What you’ll do
You’ll be the lead Microsoft 365 specialist for a growing, North American MSP, working fully remotely from the UK.
You’ll lead advanced 365 delivery, mentor the team, and carve out a career path with genuine growth potential — while still staying hands-on with the technology you love.
- Take ownership of all things Microsoft 365, from administration and troubleshooting to complex escalations.
- Be the in-house Microsoft 365 portal authority — knowing it inside out, from configuration to optimisation, and making the most of every feature.
- Resolve every type of 365 support ticket, ensuring nothing falls through the cracks.
- Drive improvements across Exchange Online, Share Point, One Drive, Teams, and the wider Microsoft 365 ecosystem — including strengthening configuration, compliance, and security best practices.
- Build documentation, processes, and best practices that make the team more effective.
- Mentor and train the team, helping them handle day-to-day 365 issues while you lead on the tougher challenges.
- Collaborate with partner MSPs, providing advanced Microsoft 365 support where it’s missing in-house.
- Travel to the US periodically to work with the wider team in person.
- What we’re looking for
- You’ll be a
Microsoft 365 expert who thrives on staying sharp, certified, and hands-on.
Essential
- Multiple Microsoft 365 certifications such as MS-102 (or the legacy MS-100 and MS-101), MS-700: Teams Administrator, and SC-300: Security Administrator (or equivalent).
- A track record of tackling M365 challenges end-to-end, from low-level tickets through to complex issues.
- Proven experience across the Microsoft 365 suite (Exchange, Teams, Share Point, One Drive, Entra ID).
- Pragmatic, sleeves-rolled-up approach — no job is too small if it keeps things running.
- Clear communication skills to explain technical issues to colleagues and clients.
- Maturity to thrive in a fully remote role, managing priorities independently.
Bonus
- Exposure to Azure services, scripting, or automation (e. g. Power Shell, Graph).
- Experience building governance frameworks or standardising processes across teams.
- The business
This is a mid-sized MSP with a strong team culture and a growing client base.
They’re investing in Microsoft 365 expertise as a cornerstone of their service, and you’ll be at the centre of it.
With the chance to build a dedicated 365 team over time, this role offers both influence and long-term career growth.
- What’s on offer
- Fully remote, UK-based role.
- Core hours: 10am–6pm, with flexibility to step in outside if needed.
- Salary up to
- Career progression: genuine opportunity to build and lead a Microsoft 365 team.
- Regular opportunities to travel to the US and connect with the wider group.
- Apply now
If you’re a certified Microsoft 365 professional who enjoys solving problems, sharing knowledge, and shaping how a business runs its Microsoft estate, this role gives you both the autonomy and growth to make it count.
Equal Opportunity
Humnize represents clients that are equal opportunity employers and do not discriminate based on race, nationality, gender, religion, age, sexual orientation, marital status, disability, or any other protected category.
We and our clients celebrate diversity and are committed to creating inclusive environments for all employees.
Please note
in line with the UK employment law, candidates must be eligible to live and work in the UK, and upon offer, proof of eligibility will be required.
Microsoft 365 Specialist employer: Humnize
Join a dynamic mid-sized MSP that prioritises a strong team culture and offers a fully remote role for a Microsoft 365 Specialist based in the UK. With a focus on employee growth, you will have the opportunity to lead a dedicated Microsoft 365 team, influence service delivery, and enjoy regular travel to the US for collaboration. The company values diversity and inclusivity, ensuring a supportive environment where your expertise can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft 365 Specialist
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Humnize values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Humnize might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Humnize!
✨Direct Apply to Humnize
Let's not forget to apply directly through the Humnize website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Microsoft 365 Specialist
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Humnize.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Humnize. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Humnize
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
