We are currently partnered with a fantastic SME, a market leader within its field. They are looking for an enthusiastic and energetic Receptionist to join them. They offer some fantastic benefits, including pension and 25 days holiday and the role is based near Maidenhead, Berkshire. You will ideally have your own transport due to the client's location but the company is easily accessible from Reading, Berkshire, Slough, Henley-on-Thames & Bracknell.
The shifts are from 7am - 11pm with a VERY occasional Sat / Sun and the shifts are 8 hours long. The standard hours are 35 hours a week and it is rare to work more. If you do, time off is given in lieu.
Responsibilities
- Ensure the reception area and switchboard is covered at all times.
- Provide the necessary assistance to all delegates, visitors and members of staff.
- Check in / check out guests.
- Ensure guests are booked in on the correct tariff and allocate the correct room type.
- Ensure all required charges are posted to the guest's bill before they check out.
- Acknowledge guests immediately as they arrive at the desk.
- Receive and input Bed and Breakfast Booking / and group bookings and update them as required.
- Enter all bookings as soon as possible.
- Answer the switchboard.
- Receive and check paperwork.
- Sign in and direct delegates.
- Sign in all visitors.
- Perform other general duties such as sending faxes, booking taxis, responding to guests/staff queries, etc.
The client is looking for someone with great customer service skills (ideally previous Reception / Switchboard experience), as well as having strong communication skills. Multi‑tasking is also key to the role.
You will be confident working on your own or as part of a team and ideally have previous Reception experience. Please apply today for an immediate interview and start!
