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- Tasks: Be the friendly face of our hotel at night, ensuring guest satisfaction and safety.
- Company: Join The LaLit Suri Hospitality Group, a leading luxury hotel brand in India.
- Benefits: Enjoy competitive pay, free meals, and discounts on food and drinks.
- Other info: Flexible hours and opportunities for personal growth in a dynamic environment.
- Why this job: Make a difference in guests' experiences while working in a vibrant team.
- Qualifications: Experience in luxury hotels, strong communication skills, and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
The LaLit Suri Hospitality Group, headquartered in New Delhi, is India’s largest and the fastest growing privately owned Hotel Company. The company offers a portfolio of 13 Luxury hotels, palaces and resorts spread across the Indian sub-continent. The luxury boutique hotel features 70 beautifully designed rooms, each ornamented with custom-made art, combining Indian culture with a quintessential British charm. Located a stone’s throw away from Tower Bridge, the hotel is discreetly tucked away in the heart of the city. With excellence in service at the heart of what we do as well as a people centric culture, we invite you to join our team.
We are currently seeking a Night Auditor to join our dedicated Front of House team.
Your New Role
We are seeking an approachable and enthusiastic Night Auditor for our 70 bedroom luxury boutique hotel. As a Night Auditor, you are the first point of contact for our guests at night. You will ensure a smooth handover from the late duty manager and deal with late check-ins as well as assist in generating our flash reports. You will work with your team to ensure the property remains safe and secure during the night and have control over the switchboard.
What you will need to succeed
- Previous experience in Front Office/ Nights from a luxury 4/5* hotel
- Strong interpersonal & communication skills
- Exceptional customer care skills
- Great team worker
- Ability to work under pressure
- Pride and attention to detail in your work
- Flexible attitude
- Experience using Opera System is advantageous
What’s on offer
- Competitive salary
- Complimentary dry cleaning of business attire/uniform
- Discounted Food and Beverage
- Complimentary meals on duty
- Learning and development programs
- Varied Employee Social Calendar
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Night Auditor employer: The LaLiT London
Contact Detail:
The LaLiT London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Auditor role.
✨Tip Number 2
Be ready for the interview! Research The LaLit Suri Hospitality Group and understand their values and culture. Prepare to discuss how your experience aligns with their commitment to excellence in service.
✨Tip Number 3
Show off your skills! If you have experience with the Opera System, make sure to highlight it during your conversations. Practical examples of your customer care skills will impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the Night Auditor role and how you connect with our values at The LaLiT London.
Tailor Your Experience: Make sure to highlight your previous experience in Front Office or Nights at luxury hotels. We’re looking for specific examples that showcase your strong interpersonal skills and exceptional customer care – this is your chance to stand out!
Attention to Detail: As a Night Auditor, attention to detail is key. Ensure your application is free from typos and errors. A polished application reflects your pride in your work, which is exactly what we value at StudySmarter and The LaLiT London.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at The LaLiT London
✨Know Your Stuff
Make sure you brush up on your knowledge of the LaLit Suri Hospitality Group and their values. Understand what makes their hotels unique, especially the luxury aspect, and be ready to discuss how your experience aligns with their standards.
✨Show Off Your People Skills
As a Night Auditor, you'll be the first point of contact for guests at night. Prepare examples of how you've provided exceptional customer service in previous roles. Think about times when you’ve handled difficult situations or gone above and beyond for a guest.
✨Be Ready for Pressure
Working nights can be challenging, so be prepared to discuss how you handle stress and pressure. Share specific instances where you successfully managed multiple tasks or dealt with unexpected issues during busy periods.
✨Familiarise Yourself with Opera
If you have experience with the Opera System, great! If not, do a bit of research to understand its basic functions. Being able to talk about how you would use it in your role will show that you're proactive and ready to hit the ground running.