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- Tasks: Be the friendly face of our luxury hotel, welcoming guests and ensuring their stay is unforgettable.
- Company: Join a chic boutique hotel known for its exceptional service and vibrant atmosphere.
- Benefits: Enjoy a competitive salary, 28 days holiday, meals on duty, and discounts at sister properties.
- Other info: Great team spirit and opportunities for career growth in the hospitality industry.
- Why this job: Make a real difference in guests' experiences while working in a stylish environment.
- Qualifications: Experience in luxury hotels, strong communication skills, and a passion for customer care.
The predicted salary is between 22000 - 28000 £ per year.
We are seeking an approachable and enthusiastic Receptionist for our 70 bedroom luxury boutique hotel. As a receptionist, you are the first point of contact for our guests and also the last, therefore play a key role in the guest journey. You will welcome the guests and ensure they are attended to without any delay. You will be a team player, coordinating effectively with other departments for a memorable guest stay.
We offer:
- Competitive Salary
- 28 days of holidays including 8 bank holidays
- Uniforms and meals on duty
- Complimentary and discounted accommodation in our sister properties
- And so much more....
Our expectation:
- Previous experience Front Office from a luxury 4/5* hotel
- Fluent in written & verbal English language
- Strong interpersonal & communication skills
- Exceptional customer care skills
- Great team worker
Legal Requirements: In line with present UK working requirements all Aspirants are required to provide proof of eligibility to work within the UK.
Receptionist in London employer: The LaLiT London
Contact Detail:
The LaLiT London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
Make sure to showcase your personality! As a receptionist, you're the face of the hotel, so let your enthusiasm shine through during interviews. Smile, be approachable, and show that you genuinely care about providing a great guest experience.
✨Tip Number 2
Brush up on your communication skills. Since you'll be interacting with guests from all walks of life, practice clear and friendly communication. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Network like a pro! Connect with people in the hospitality industry, attend local events, or join online forums. You never know who might have a lead on a receptionist position at a luxury hotel!
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows your initiative and interest in our hotel specifically.
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Your Personality: As a receptionist, you're the face of our hotel! Make sure your application reflects your approachable and enthusiastic nature. Let us see your personality shine through in your cover letter and CV.
Highlight Relevant Experience: We want to know about your previous experience in front office roles, especially in luxury hotels. Be specific about your responsibilities and achievements to show us you’re the right fit for our team.
Communicate Clearly: Since strong communication skills are key, ensure your written application is clear and free from errors. Use proper grammar and structure to demonstrate your fluency in English – it’s super important for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at The LaLiT London
✨Know the Hotel Inside Out
Before your interview, take some time to research the hotel. Familiarise yourself with its services, amenities, and unique selling points. This will not only show your enthusiasm but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Customer Care Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think of specific situations where you went above and beyond for a guest. This will demonstrate your ability to create memorable experiences, which is crucial for a receptionist in a luxury setting.
✨Practice Your Communication Skills
As a receptionist, strong communication is key. Practice speaking clearly and confidently about your experiences. You might even want to role-play common scenarios you could face at the front desk, like handling guest complaints or coordinating with other departments.
✨Dress the Part
First impressions matter, especially in a luxury hotel environment. Dress smartly and professionally for your interview. This shows that you understand the importance of presentation and are ready to represent the hotel well.