At a Glance
- Tasks: Be the face of RIXO, delivering top-notch customer service and styling advice.
- Company: Join RIXO, a vibrant brand born from a passion for vintage fashion and inclusivity.
- Benefits: Enjoy a uniform allowance, generous staff discount, and 33 days annual leave.
- Other info: Flexible hours, including weekends, with opportunities for career growth.
- Why this job: Embrace a fun, empowering culture while helping customers find their perfect style.
- Qualifications: Previous retail experience, a passion for fashion, and excellent communication skills required.
The predicted salary is between 24000 - 36000 £ per year.
About RIXO:
RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage.
Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy-to-wear, feminine shapes and high-quality materials. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.
The role:
As a Sales Assistant at RIXO, you will be the face of our brand, providing outstanding customer service and styling advice. You will support the day-to-day operations of the store, ensuring a seamless shopping experience for our customers while contributing to sales targets and brand success.
Key Responsibilities:
- Deliver exceptional customer service and create a welcoming environment for all customers.
- Provide expert styling advice, demonstrating in-depth product knowledge.
- Assist with stock management, replenishment, and visual merchandising.
- Process sales transactions accurately and efficiently.
- Maintain store presentation and cleanliness to the highest standards.
- Support in-store events, launches, and promotions.
- Build lasting relationships with customers to drive loyalty and repeat business.
- Stay up to date with RIXO collections, trends, and brand initiatives.
- Skilled at building and maintaining strong customer relationships.
- Consistently drive sales by delivering exceptional customer service.
- Drive sales through add-on opportunities with customers.
- Keep visual displays and merchandising at a high standard.
- Maintain a clean and organized shop floor and stock rooms.
- Regularly replenish and update visual merchandising to maximize sales.
Requirements:
- Previous experience in retail, preferably within fashion or luxury.
- Passion for styling and a strong understanding of fashion trends.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Proactive, positive, and customer-focused mindset.
- Flexible availability, including weekends and holidays.
Why RIXO:
- Uniform allowance and generous staff discount.
- Career development opportunities within a growing brand.
- Competitive salary and commission incentives.
- 33 days annual leave per year for full time employees.
- Gift for your work anniversary.
Retail Sales Assistant in London employer: RIXO
At RIXO, we pride ourselves on being an exceptional employer that values creativity and individuality. Our vibrant work culture fosters inclusivity and empowerment, offering generous benefits such as a uniform allowance, staff discounts, and 33 days of annual leave for full-time employees. With ample career development opportunities within our growing brand, you will thrive in an environment that celebrates your passion for fashion and customer service while building lasting relationships with our diverse clientele.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in London
✨Tip Number 1
Familiarise yourself with RIXO's brand story and product offerings. Understanding their unique vintage-inspired designs and commitment to inclusivity will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Brush up on your styling skills! Being able to provide expert advice on how to mix and match RIXO pieces will set you apart. Consider creating a few outfit ideas using their collections to showcase your creativity.
✨Tip Number 3
Prepare to discuss your previous retail experience, especially in fashion or luxury settings. Think of specific examples where you delivered exceptional customer service or contributed to sales targets, as these will resonate well with the hiring team.
✨Tip Number 4
Show your enthusiasm for the role by staying updated on current fashion trends and RIXO's latest collections. This knowledge will not only impress during your interview but also demonstrate your proactive approach to the position.
We think you need these skills to ace Retail Sales Assistant in London
Some tips for your application 🫡
Understand the Brand:Familiarise yourself with RIXO's philosophy and product offerings. Highlight your understanding of their vintage-inspired designs and commitment to inclusivity in your application.
Tailor Your CV:Ensure your CV reflects relevant retail experience, particularly in fashion or luxury. Emphasise any customer service roles and your ability to drive sales through exceptional service.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for fashion and styling. Mention specific examples of how you've provided outstanding customer service in previous roles and how you can contribute to RIXO's success.
Showcase Your Communication Skills:In your application, demonstrate your excellent communication and interpersonal skills. Use clear and engaging language to convey your enthusiasm for the role and the brand.
How to prepare for a job interview at RIXO
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and styling during the interview. RIXO values a strong understanding of fashion trends, so share your insights on current styles and how you would incorporate them into your role as a Sales Assistant.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Highlight your ability to create a welcoming environment and build lasting relationships with customers, as this is crucial for driving loyalty at RIXO.
✨Know the Brand Inside Out
Familiarise yourself with RIXO's collections, philosophy, and unique selling points. Being able to discuss their hand-painted prints and feminine shapes will show that you're genuinely interested in the brand and ready to represent it effectively.
✨Be Ready to Discuss Visual Merchandising
Since maintaining high visual standards is part of the role, be prepared to talk about your experience with visual merchandising. Share any ideas you have for creating eye-catching displays that could enhance the shopping experience at RIXO.
