At a Glance
- Tasks: Deliver exceptional customer experiences and support daily store success.
- Company: RIXO, a vibrant fashion brand known for unique vintage dresses.
- Benefits: Generous staff discount, career growth, competitive salary, and 33 days annual leave.
- Other info: Flexible part-time hours with opportunities for development in a growing brand.
- Why this job: Join a passionate team and make a real impact in the fashion world.
- Qualifications: Retail experience, strong communication skills, and a love for fashion.
The predicted salary is between 12 - 15 £ per hour.
ABOUT RIXO: A rail of vintage dresses. A London flat. Two best friends who wanted to build the brand they couldn't find. That was 2015. Today, RIXO is six stores across London, New York, and Ireland, known for original hand-painted prints, bias-cut silhouettes, and sizing up to a UK 26. We design for every woman, every occasion, and every body. The pieces are meant to be worn, loved, and kept.
ROLE OVERVIEW: As a Sales Associate at RIXO at our Bicester Village store, you will be a key brand ambassador, delivering an exceptional customer experience and supporting the day‑to‑day success of the store. With a passion for fashion and styling, you will provide personalised service, build meaningful customer relationships, and contribute to achieving store sales targets. You will play an important role on the shop floor, supporting visual standards, stock management, and creating a welcoming, inspiring environment for every customer.
KEY RESPONSIBILITIES
- Deliver a warm, personalised and engaging customer experience that reflects the RIXO brand.
- Provide expert styling advice and product knowledge across all ranges.
- Build and maintain strong client relationships to drive loyalty and repeat business.
- Consistently drive sales through excellent service, add‑on selling and cross‑selling opportunities.
- Process sales transactions, refunds and exchanges accurately and efficiently.
- Support in‑store events, launches and promotional activity.
Visual & Operational Excellence
- Maintain high standards of visual merchandising in line with brand guidelines.
- Ensure the shop floor and stockrooms are clean, organised and well presented at all times.
- Support stock management, deliveries and replenishment to maximise availability and sales.
- Stay up to date with RIXO collections, trends and brand initiatives.
- Adhere to all health and safety procedures to ensure a safe environment for customers and colleagues.
ABOUT YOU
- Previous experience in retail, ideally within fashion or premium/luxury retail.
- Passion for fashion, styling and customer experience.
- Strong communication and interpersonal skills.
- A proactive, positive and customer‑focused approach.
- Ability to work in a fast‑paced environment and multitask effectively.
AVAILABILITY
- Part‑time: 16 hours per week (2 days)
- Open availability, including Saturdays and Sundays
- Shifts may take place before store opening, after closing, or during regular business hours, depending on business needs.
- Flexibility to support during peak trading periods.
Why RIXO
- Uniform allowance and generous staff discount.
- Career development opportunities within a growing brand.
- Competitive salary and commission incentives.
- 33 days annual leave per year (pro‑rated for part‑time employees).
- Gift for your work anniversary.
Retail Sales Associate (Part-Time) - Bicester Village employer: RIXO
RIXO is an exceptional employer that values creativity and individuality, offering a vibrant work culture where every team member can thrive. Located in the stylish Bicester Village, our part-time Retail Sales Associates enjoy a generous staff discount, uniform allowance, and ample opportunities for career development within a growing brand. With a focus on delivering personalised customer experiences and fostering strong client relationships, RIXO provides a supportive environment that encourages passion for fashion and excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate (Part-Time) - Bicester Village
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including RIXO, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Sales Associate (Part-Time) - Bicester Village
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like RIXO that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at RIXO will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about RIXO and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at RIXO
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at RIXO, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at RIXO!
