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- Tasks: Deliver exceptional customer experiences and support store success as a key brand ambassador.
- Company: RIXO, a vibrant fashion brand known for unique vintage dresses.
- Benefits: Competitive salary, generous staff discount, healthcare cash plan, and career development opportunities.
- Other info: Flexible part-time hours with opportunities for growth in a dynamic setting.
- Why this job: Join a passionate team and help customers find their perfect style in a fun environment.
- Qualifications: Retail experience, strong communication skills, and a love for fashion.
The predicted salary is between 12 - 15 ÂŁ per hour.
ABOUT RIXO
A rail of vintage dresses. A London flat. Two best friends who wanted to build the brand they couldn't find. That was 2015. Today, RIXO is six stores across London, New York, and Ireland, known for original hand‑painted prints, bias‑cut silhouettes, and sizing up to a UK 26. We design for every woman, every occasion, every body. The pieces are meant to be worn, loved, and kept.
ROLE OVERVIEW
As a Sales Associate at RIXO, you will be a key brand ambassador, delivering an exceptional customer experience and supporting the day‑to‑day success of the store. With a passion for fashion and styling, you will provide personalised service, build meaningful customer relationships, and contribute to achieving store sales targets. You will play an important role on the shop floor, supporting visual standards, stock management, and creating a welcoming, inspiring environment for every customer.
KEY RESPONSIBILITIES
- Sales & Customer Experience
- Deliver a warm, personalised and engaging customer experience that reflects the RIXO brand.
- Provide expert styling advice and product knowledge across all ranges.
- Build and maintain strong client relationships to drive loyalty and repeat business.
- Consistently drive sales through excellent service, add‑on selling and cross‑selling opportunities.
- Process sales transactions, refunds and exchanges accurately and efficiently.
- Support in‑store events, launches and promotional activity.
- Maintain high standards of visual merchandising in line with brand guidelines.
- Ensure the shop floor and stockrooms are clean, organised and well presented at all times.
- Support stock management, deliveries and replenishment to maximise availability and sales.
- Stay up to date with RIXO collections, trends and brand initiatives.
- Adhere to all health and safety procedures to ensure a safe environment for customers and colleagues.
ABOUT YOU
- Previous experience in retail, ideally within fashion or premium/luxury retail.
- Passion for fashion, styling and customer experience.
- Strong communication and interpersonal skills.
- A proactive, positive and customer‑focused approach.
- Ability to work in a fast‑paced environment and multitask effectively.
AVAILABILITY
Part‑time: 10–20 hours per week. Open availability, including Saturdays and Sundays. Shifts may take place before store opening, after closing, or during regular business hours, depending on business needs. Flexibility to support during peak trading periods.
BENEFITS
We offer a competitive compensation and benefits package, including a competitive salary, commission and bonus structure, generous staff discount, uniform allowance, and a refer‑a‑friend scheme. We also celebrate loyalty through our Work Anniversary scheme. Your well‑being matters to us. Our benefits include a healthcare cash plan with SimplyHealth, access to mental health support, and a culture that genuinely supports balance and flexibility. Learning and development are central to life at RIXO. Through our internal L&D platform, you’ll have access to opportunities that help you grow your skills, develop your career, and progress within a fast‑growing, entrepreneurial business.
Retail Sales Associate (Part-Time) - Kings Road employer: RIXO
Contact Detail:
RIXO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate (Part-Time) - Kings Road
✨Tip Number 1
Get to know RIXO inside out! Familiarise yourself with their collections, values, and what makes them unique. This way, when you walk into that interview, you can show off your passion for the brand and how you can contribute to their vision.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers in a retail setting. Role-play scenarios with friends or family to get comfortable with providing personalised service and expert styling advice.
✨Tip Number 3
Network like a pro! Connect with current or former RIXO employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out during the hiring process. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your relevant experience and passion for fashion, making it easier for us to see why you’d be a great fit for the team.
We think you need these skills to ace Retail Sales Associate (Part-Time) - Kings Road
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or personal stories that highlight your enthusiasm for styling and customer service. We want to see how you connect with the RIXO brand.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Retail Sales Associate role. Highlight your previous retail experience, especially in fashion, and showcase your skills in customer engagement. We appreciate a personal touch!
Be Authentic and Personable: In your written application, be yourself! Use a friendly tone and express your personality. We’re looking for someone who can build meaningful relationships with customers, so let us know how you connect with people.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the RIXO family!
How to prepare for a job interview at RIXO
✨Know the Brand Inside Out
Before your interview, dive deep into RIXO's history, values, and product offerings. Familiarise yourself with their unique hand-painted prints and bias-cut silhouettes. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Styling Skills
Prepare to discuss your personal styling philosophy and how you would approach customer interactions. Think of examples where you've provided expert advice or created memorable experiences for customers in the past. This is your chance to shine as a fashion enthusiast!
✨Demonstrate Customer-Centricity
RIXO values exceptional customer service, so be ready to share specific instances where you've gone above and beyond for a customer. Highlight your ability to build relationships and drive loyalty, as this aligns perfectly with the role of a Sales Associate.
✨Be Ready for Fast-Paced Scenarios
Since the retail environment can be hectic, prepare for situational questions that assess your multitasking abilities. Think about times when you've successfully managed multiple tasks or handled challenging situations, and be ready to share those stories.