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- Tasks: Deliver exceptional customer experiences and support store success at RIXO's Carnaby Street location.
- Company: Join RIXO, a vibrant fashion brand known for unique vintage dresses and inclusivity.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive work environment focused on your wellbeing.
- Other info: Flexible part-time hours with opportunities for growth in a creative workplace.
- Why this job: Be a key player in a dynamic team, helping customers find their perfect style.
- Qualifications: Previous retail experience and a passion for fashion are essential.
The predicted salary is between 12 - 15 £ per hour.
ABOUT RIXO: A rail of vintage dresses. A London flat. Two best friends who wanted to build the brand they couldn't find. That was 2015. Today, RIXO is six stores across London, New York, and Ireland, known for original hand‑painted prints, bias‑cut silhouettes, and sizing up to a UK 26. We design for every woman, every occasion, and every body. The pieces are meant to be worn, loved, and kept.
ROLE OVERVIEW: As a Sales Associate at RIXO at our Carnaby Street store, you will be a key brand ambassador, delivering an exceptional customer experience and supporting the day‑to‑day success of the store. With a passion for fashion and styling, you will provide personalised service, build meaningful customer relationships, and contribute to achieving store sales targets. You will play an important role on the shop floor, supporting visual standards, stock management, and creating a welcoming, inspiring environment for every customer.
KEY RESPONSIBILITIES:
- Sales & Customer Experience: Deliver a warm, personalised and engaging customer experience that reflects the RIXO brand. Provide expert styling advice and product knowledge across all ranges. Build and maintain strong client relationships to drive loyalty and repeat business. Consistently drive sales through excellent service, add‑on selling and cross‑selling opportunities. Process sales transactions, refunds and exchanges accurately and efficiently. Support in‑store events, launches and promotional activity.
- Visual & Operational Excellence: Maintain high standards of visual merchandising in line with brand guidelines. Ensure the shop floor and stockrooms are clean, organised and well presented at all times. Support stock management, deliveries and replenishment to maximise availability and sales. Stay up to date with RIXO collections, trends and brand initiatives. Adhere to all health and safety procedures to ensure a safe environment for customers and colleagues.
ABOUT YOU: Previous experience in retail, ideally within fashion or premium/luxury retail. Passion for fashion, styling and customer experience. Strong communication and interpersonal skills. A proactive, positive and customer‑focused approach. Ability to work in a fast‑paced environment and multitask effectively.
AVAILABILITY: Part‑time: 15‑22.5 hours per week. Open availability, including Saturdays and Sundays. Shifts may take place before store opening, after closing, or during regular business hours, depending on business needs. Flexibility to support during peak trading periods.
BENEFITS: At RIXO, our people are at the heart of everything we do. We are an inclusive employer and are committed to creating an inspiring workplace where everyone feels respected, supported, able to thrive, valued, and grow with us. We welcome talent from all backgrounds and believe that diverse perspectives make us stronger, more creative, and more connected to our customers. We offer a competitive compensation and benefits package, including a competitive salary, commission and bonus structure, generous staff discount, uniform allowance, and a refer‑a‑friend scheme. We also celebrate loyalty through our Work Anniversary scheme. Your wellbeing matters to us. Our benefits include a healthcare cash plan with SimplyHealth, access to mental health support, and a culture that genuinely supports balance and flexibility. Learning and development are central to life at RIXO. Through our internal L&D platform, you’ll have access to opportunities that help you grow your skills, develop your career, and progress within a fast‑growing, entrepreneurial business.
Retail Sales Associate (Part-Time) - Carnaby Street employer: RIXO
Contact Detail:
RIXO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate (Part-Time) - Carnaby Street
✨Tip Number 1
Get to know RIXO inside out! Familiarise yourself with their collections, values, and what makes them unique. This way, when you walk into that interview, you can show off your passion for the brand and how you can contribute to their success.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers in a retail setting. Role-play scenarios with friends or family to get comfortable with providing personalised service and expert styling advice.
✨Tip Number 3
Network like a pro! Connect with current or former RIXO employees on social media platforms. Ask them about their experiences and any tips they might have for landing a role at the Carnaby Street store. You never know who might help you get your foot in the door!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the RIXO team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Retail Sales Associate (Part-Time) - Carnaby Street
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or personal stories that highlight your enthusiasm for styling and customer service. We want to see how you connect with the RIXO brand.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities mentioned in the job description. Highlight your previous retail experience and how it aligns with delivering an exceptional customer experience at RIXO. We appreciate a personal touch!
Be Personable and Engaging: Your written application should feel warm and inviting, just like the customer experience we aim to provide. Use a friendly tone and don’t hesitate to showcase your communication skills. Remember, we’re looking for someone who can build meaningful relationships with our customers!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the RIXO family!
How to prepare for a job interview at RIXO
✨Know Your RIXO
Before your interview, dive deep into RIXO's brand story and values. Familiarise yourself with their unique hand-painted prints and bias-cut silhouettes. This knowledge will not only impress the interviewer but also help you connect your passion for fashion to the brand's ethos.
✨Showcase Your Styling Skills
Prepare to discuss your personal styling experiences and how you can provide expert advice to customers. Think of a few examples where you've helped someone find the perfect outfit or made a customer feel special. This will demonstrate your ability to deliver that warm, personalised service RIXO is known for.
✨Engage with Customer Experience
Be ready to talk about your previous retail experiences, especially in fashion. Highlight how you've built strong relationships with customers and driven sales through excellent service. Share specific instances where your proactive approach led to repeat business or customer loyalty.
✨Embrace Flexibility and Team Spirit
RIXO values a positive, customer-focused attitude and the ability to multitask in a fast-paced environment. Be prepared to discuss how you handle busy periods and support your team. Show that you're adaptable and willing to go the extra mile during peak trading times.