At a Glance
- Tasks: Deliver exceptional customer experiences and support store success as a Sales Associate.
- Company: Join RIXO, a vibrant fashion brand known for unique designs and inclusivity.
- Benefits: Enjoy a generous staff discount, career development, and competitive salary.
- Other info: Flexible part-time hours with opportunities for growth in a dynamic environment.
- Why this job: Be part of a passionate team and help customers find their perfect style.
- Qualifications: Retail experience, a love for fashion, and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
ABOUT RIXO: A rail of vintage dresses. A London flat. Two best friends who wanted to build the brand they couldn't find. That was 2015. Today, RIXO is six stores across London, New York, and Ireland, known for original hand-painted prints, bias-cut silhouettes, and sizing up to a UK 26. We design for every woman, every occasion, every body. The pieces are meant to be worn, loved, and kept.
ROLE OVERVIEW: As a Sales Associate at RIXO at our Bicester Village store, you will be a key brand ambassador, delivering an exceptional customer experience and supporting the day-to-day success of the store. With a passion for fashion and styling, you will provide personalised service, build meaningful customer relationships, and contribute to achieving store sales targets. You will play an important role on the shop floor, supporting visual standards, stock management, and creating a welcoming, inspiring environment for every customer.
KEY RESPONSIBILITIES:
- Deliver a warm, personalised and engaging customer experience that reflects the RIXO brand.
- Provide expert styling advice and product knowledge across all ranges.
- Build and maintain strong client relationships to drive loyalty and repeat business.
- Consistently drive sales through excellent service, add-on selling and cross-selling opportunities.
- Process sales transactions, refunds and exchanges accurately and efficiently.
- Support in-store events, launches and promotional activity.
- Maintain high standards of visual merchandising in line with brand guidelines.
- Ensure the shop floor and stockrooms are clean, organised and well presented at all times.
- Support stock management, deliveries and replenishment to maximise availability and sales.
- Stay up to date with RIXO collections, trends and brand initiatives.
- Adhere to all health and safety procedures to ensure a safe environment for customers and colleagues.
ABOUT YOU: Previous experience in retail, ideally within fashion or premium/luxury retail. Passion for fashion, styling and customer experience. Strong communication and interpersonal skills. A proactive, positive and customer-focused approach. Ability to work in a fast-paced environment and multitask effectively.
AVAILABILITY: Part-time: 16 hours per week (2 days). Open availability, including Saturdays and Sundays. Shifts may take place before store opening, after closing, or during regular business hours, depending on business needs. Flexibility to support during peak trading periods.
Why RIXO: Uniform allowance and generous staff discount. Career development opportunities within a growing brand. Competitive salary and commission incentives. 33 days annual leave per year (pro-rated for part-time employees). Gift for your work anniversary.
Retail Sales Associate (Part-Time) - Bicester Village employer: RIXO
RIXO is an exceptional employer that values creativity and individuality, offering a vibrant work culture where every team member can thrive. As a Retail Sales Associate at our Bicester Village store, you will enjoy generous staff discounts, a uniform allowance, and ample opportunities for career development within a growing brand. With a focus on delivering personalised customer experiences and fostering meaningful relationships, RIXO provides a supportive environment that encourages passion for fashion and excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate (Part-Time) - Bicester Village
✨Tip Number 1
Get to know RIXO inside out! Familiarise yourself with their collections, values, and what makes them unique. This way, when you walk into that interview, you can show off your passion for the brand and how you can contribute to their success.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers in a retail setting. Role-play scenarios with friends or family to get comfortable with providing personalised service and expert styling advice.
✨Tip Number 3
Network like a pro! Connect with current or former RIXO employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at the Bicester Village store. You never know who might help you get your foot in the door!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the RIXO team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Retail Sales Associate (Part-Time) - Bicester Village
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any relevant experiences or personal stories that highlight your enthusiasm for styling and customer service. We want to see how you connect with the RIXO brand.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities mentioned in the job description. Highlight your previous retail experience and how it aligns with delivering an exceptional customer experience at RIXO. We appreciate a personal touch!
Be Personable and Engaging:Your written application should feel warm and inviting, just like the customer experience we aim to provide. Use a friendly tone and don’t hesitate to showcase your communication skills. Remember, we’re looking for someone who can build meaningful relationships with our customers!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at RIXO
✨Know Your RIXO
Before the interview, dive deep into RIXO's brand story and values. Familiarise yourself with their unique hand-painted prints and bias-cut silhouettes. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Show Off Your Styling Skills
Prepare to discuss your personal styling approach and how you would engage with customers. Think of examples where you've provided excellent customer service or styling advice in the past. This will demonstrate your ability to connect with customers and drive sales.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice how you would handle different customer interactions, from providing styling advice to managing returns. This will help you showcase your communication skills and customer-focused approach.
✨Ask Thoughtful Questions
Prepare a few insightful questions about RIXO’s collections, upcoming events, or store initiatives. This shows your enthusiasm for the role and helps you understand how you can contribute to the team’s success.
