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- Tasks: Drive sales and deliver exceptional customer service in a dynamic retail environment.
- Company: Join a franchise of the UK's biggest mobile and telecommunications company.
- Benefits: Full training provided, with opportunities for career growth and development.
- Other info: No prior experience necessary; just bring your enthusiasm and drive!
- Why this job: Be the face of technology and help customers find the perfect products.
- Qualifications: Passion for technology and excellent communication skills are key.
The predicted salary is between 20000 - 25000 £ per year.
Do you have a passion for delivering excellent customer service? Are you interested in a career within retail sales? Do you thrive in a target driven environment? If the above sounds like you, then we want to hear from you!
My Client is a Franchise Partner of the Biggest Mobile and Telecommunications company in the UK. We are looking to recruit motivated Retail Sales Advisors to join their store.
As a Sales Advisor, you will play a key role in driving sales and performance in your store. You will work alongside the store management and sales colleagues to achieve personal and branch targets to make your store a success. You will be the first point of contact for potential customers, so will be expected to provide an exceptional level of customer service whilst driving sales opportunities through effective customer interaction.
This role would suit someone currently working in retail sales, but sales experience from other sectors would also be of interest to us. Perhaps you currently work in telesales or in a Call Centre and are interested in starting a career in retail. Previous experience is not essential as full training will be given.
TYPICAL DAY TO DAY TASKS:
- Help reach and exceed sales targets set by Branch Manager
- Keep up to date with the latest products & services on offer
- Meet and greet customers, deliver a world class customer experience to every customer you interact with.
- Process sales transactions (mobile broadband, sim subscriptions and general sales)
- Cross and upsell products and services at every given opportunity and use effectively next best activity.
- Carry out demonstrations of devices and accessories
- Handle challenges presented by customers in a positive and constructive manner. If deemed ideal, share and follow them up within the team with your seniors.
- Know and apply the data protection laws when and where relevant.
- Make sure stores are clean and tidy at all times.
About You:
- You should have a good understanding of technology - particularly when it comes to mobile phones, tablets etc.
- You should be an excellent communicator with a natural flair for sales and customer experience.
To apply, please click the 'apply' button and in the cover letter please add why you feel you would be great for this position.
Retail Customer Advisor in Orpington employer: Kiwie
Contact Detail:
Kiwie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advisor in Orpington
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios. This will help you feel more confident in handling customer interactions and showcasing your ability to deliver that world-class experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Customer Advisor in Orpington
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for delivering top-notch customer service in your application. We want to see that you genuinely care about helping customers and creating a great experience for them.
Tailor Your Cover Letter: When writing your cover letter, be specific about why you’re a great fit for the Retail Customer Advisor role. Mention any relevant experience or skills that align with what we’re looking for, and don’t forget to express your excitement about joining our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for retail shines through without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both of us!
How to prepare for a job interview at Kiwie
✨Know Your Products
Before the interview, make sure you’re familiar with the latest mobile phones and services offered by the company. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Whether it’s from retail or another sector, being able to articulate how you handled customer interactions will demonstrate your suitability for the role.
✨Practice Your Sales Techniques
Think about how you would upsell or cross-sell products during a customer interaction. Practising these techniques can help you feel more confident during the interview, especially when discussing how you would drive sales in the store.
✨Be Ready for Role-Play Scenarios
Interviews for retail positions often include role-play scenarios. Be prepared to engage in a mock customer interaction where you’ll need to demonstrate your communication skills and ability to handle challenges. This is your chance to shine!