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- Tasks: Drive sales and deliver exceptional customer service in a dynamic retail environment.
- Company: Join a franchise of the UK's biggest mobile and telecommunications company.
- Benefits: Full training provided, with opportunities for career growth and development.
- Other info: Ideal for those looking to kickstart their retail career with a supportive team.
- Why this job: Be the face of technology and help customers find the perfect products.
- Qualifications: Passion for technology and excellent communication skills are key.
The predicted salary is between 20000 - 25000 £ per year.
Do you have a passion for delivering excellent customer service? Are you interested in a career within retail sales? Do you thrive in a target driven environment? If the above sounds like you, then we want to hear from you!
My Client is a Franchise Partner of the Biggest Mobile and Telecommunications company in the UK. We are looking to recruit motivated Retail Sales Advisors to join their store.
As a Sales Advisor, you will play a key role in driving sales and performance in your store. You will work alongside the store management and sales colleagues to achieve personal and branch targets to make your store a success. You will be the first point of contact for potential customers, so will be expected to provide an exceptional level of customer service whilst driving sales opportunities through effective customer interaction.
This role would suit someone currently working in retail sales, but sales experience from other sectors would also be of interest to us. Perhaps you currently work in telesales or in a Call Centre and are interested in starting a career in retail. Previous experience is not essential as full training will be given.
TYPICAL DAY TO DAY TASKS:
- Help reach and exceed sales targets set by Branch Manager
- Keep up to date with the latest products & services on offer
- Meet and greet customers, deliver a world class customer experience to every customer you interact with.
- Process sales transactions (mobile broadband, sim subscriptions and general sales)
- Cross and upsell products and services at every given opportunity and use effectively next best activity.
- Carry out demonstrations of devices and accessories
- Handle challenges presented by customers in a positive and constructive manner. If deemed ideal, share and follow them up within the team with your seniors.
- Know and apply the data protection laws when and where relevant.
- Make sure stores are clean and tidy at all times.
About You:
- You should have a good understanding of technology - particularly when it comes to mobile phones, tablets etc.
- You should be an excellent communicator with a natural flair for sales and customer experience.
To apply, please click the 'apply' button and in the cover letter please add why you feel you would be great for this position.
Retail Customer Advisor in Hove employer: Kiwie
Contact Detail:
Kiwie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advisor in Hove
✨Tip Number 1
Get to know the company inside out! Research their products and services, and understand their customer service ethos. This will help you stand out during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer in-store. Role-play with a friend or family member to get comfortable with upselling and cross-selling techniques. The more you practice, the more natural it will feel!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So go ahead, hit that apply button!
We think you need these skills to ace Retail Customer Advisor in Hove
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for delivering top-notch customer service in your application. We want to see how you can create a world-class experience for our customers!
Tailor Your Cover Letter: In your cover letter, be specific about why you’re a great fit for the Retail Customer Advisor role. Share any relevant experiences or skills that align with what we’re looking for, and don’t forget to mention your understanding of technology!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Kiwie
✨Know Your Products
Before the interview, make sure you’re familiar with the latest mobile phones and services offered by the company. This will not only show your interest but also help you answer questions confidently and demonstrate your passion for technology.
✨Practice Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview, as they’ll highlight your ability to connect with customers and handle challenges effectively.
✨Show Your Sales Savvy
Prepare to discuss how you’ve met or exceeded sales targets in previous roles. If you don’t have retail experience, think about how your skills from other sectors, like telesales or call centres, can translate into a retail environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.