At a Glance
- Tasks: Drive sales and deliver exceptional customer service in a dynamic retail environment.
- Company: Join a leading partner of Europe's biggest mobile and telecommunications company.
- Benefits: Full training provided, competitive pay, and opportunities for career growth.
- Other info: No prior experience needed; just bring your enthusiasm and drive!
- Why this job: Be the face of technology and help customers find their perfect devices.
- Qualifications: Passion for technology and excellent communication skills are key.
The predicted salary is between 20000 - 25000 £ per year.
Do you have a passion for delivering excellent customer service? Are you interested in a career within retail sales? Do you thrive in a target driven environment? If the above sounds like you, then we want to hear from you!
My Client is a Partner Agent of the Biggest Mobile and Telecommunications company in Europe and Africa. We are looking to recruit motivated Retail Sales Advisors to join their store in Borehamwood.
As a Sales Advisor, you will play a key role in driving sales and performance in your store. You will work alongside the store management and sales colleagues to achieve personal and branch targets to make your store a success. You will be the first point of contact for potential customers, so will be expected to provide an exceptional level of customer service whilst driving sales opportunities through effective customer interaction.
This role would suit someone currently working in retail sales, but sales experience from other sectors would also be of interest to us. Perhaps you currently work in telesales or in a Call Centre and are interested in starting a career in retail. Previous experience is not essential as full training will be given.
TYPICAL DAY TO DAY TASKS:
- Help reach and exceed sales targets set by Branch Manager
- Keep up to date with the latest products & services on offer
- Meet and greet customers, deliver a world class customer experience to every customer you interact with.
- Process sales transactions (mobile phone, broadband, sim subscriptions and general sales)
- Cross and upsell products and services at every given opportunity and use effectively next best activity.
- Carry out demonstrations of devices and accessories
- Handle challenges presented by customers in a positive and constructive manner. If deemed ideal, share and follow them up within the team with your seniors.
- Know and apply the data protection laws when and where relevant.
- Make sure stores are clean and tidy at all times.
About You:
- You should have a good understanding of technology - particularly when it comes to mobile phones, tablets etc.
- You should be an excellent communicator with a natural flair for sales and customer experience.
To apply, please click the 'apply' button and in the cover letter please add why you feel you would be great for this position.
Retail Sales Assistant in Borehamwood employer: Kiwie
Contact Detail:
Kiwie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Borehamwood
✨Tip Number 1
Get to know the company inside out! Research their products and services, and understand their customer base. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a product to a customer. Role-play with a friend or family member to get comfortable with upselling and cross-selling techniques. The more confident you are, the better you'll perform!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant in Borehamwood
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for delivering excellent customer service in your application. We want to see that you genuinely care about helping customers and creating a positive experience for them.
Tailor Your Cover Letter: When writing your cover letter, be specific about why you’re a great fit for the Retail Sales Assistant role. Mention any relevant experience or skills that align with the job description, and don’t forget to express your excitement about joining our team!
Demonstrate Your Sales Skills: Even if you haven’t worked in retail before, think about any sales experience you have from other sectors. We love to see how you can apply those skills to drive sales and meet targets in a retail environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Kiwie
✨Know Your Products
Before the interview, make sure you’re familiar with the latest mobile phones and services offered by the company. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Whether it’s from retail or another sector, demonstrating your ability to handle customer interactions positively will be key.
✨Practice Your Sales Techniques
Think about how you would upsell or cross-sell products during a customer interaction. Practising these techniques can help you articulate your sales approach during the interview, making you stand out as a candidate.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating customer interactions. This is a great opportunity to showcase your communication skills and ability to handle challenges, so approach it with confidence and enthusiasm.