Retail Customer Advisor in Bognor Regis
Retail Customer Advisor

Retail Customer Advisor in Bognor Regis

Bognor Regis Full-Time 20000 - 25000 £ / year (est.) No home office possible
Kiwie

At a Glance

  • Tasks: Drive sales and deliver exceptional customer service in a dynamic retail environment.
  • Company: Join a franchise of the UK's biggest mobile and telecommunications company.
  • Benefits: Full training provided, with opportunities for career growth and development.
  • Other info: Exciting opportunity to work in a target-driven team with a supportive culture.
  • Why this job: Be the face of technology and help customers find the perfect products.
  • Qualifications: Passion for sales and technology; previous experience is a plus but not essential.

The predicted salary is between 20000 - 25000 £ per year.

Do you have a passion for delivering excellent customer service? Are you interested in a career within retail sales? Do you thrive in a target driven environment? If the above sounds like you, then we want to hear from you!

My Client is a Franchise Partner of the Biggest Mobile and Telecommunications company in the UK. We are looking to recruit motivated Retail Sales Advisors to join their store.

As a Sales Advisor, you will play a key role in driving sales and performance in your store. You will work alongside the store management and sales colleagues to achieve personal and branch targets to make your store a success. You will be the first point of contact for potential customers, so will be expected to provide an exceptional level of customer service whilst driving sales opportunities through effective customer interaction.

This role would suit someone currently working in retail sales, but sales experience from other sectors would also be of interest to us. Perhaps you currently work in telesales or in a Call Centre and are interested in starting a career in retail. Previous experience is not essential as full training will be given.

TYPICAL DAY TO DAY TASKS:

  • Help reach and exceed sales targets set by Branch Manager
  • Keep up to date with the latest products & services on offer
  • Meet and greet customers, deliver a world class customer experience to every customer you interact with.
  • Process sales transactions (mobile broadband, sim subscriptions and general sales)
  • Cross and upsell products and services at every given opportunity and use effectively next best activity.
  • Carry out demonstrations of devices and accessories
  • Handle challenges presented by customers in a positive and constructive manner. If deemed ideal, share and follow them up within the team with your seniors.
  • Know and apply the data protection laws when and where relevant.
  • Make sure stores are clean and tidy at all times.

About You:

  • You should have a good understanding of technology - particularly when it comes to mobile phones, tablets etc.
  • You should be an excellent communicator with a natural flair for sales and customer experience.

To apply, please click the 'apply' button and in the cover letter please add why you feel you would be great for this position.

Retail Customer Advisor in Bognor Regis employer: Kiwie

Join a dynamic team as a Retail Customer Advisor with a leading franchise partner of the UK's largest mobile and telecommunications company. We pride ourselves on fostering a supportive work culture that prioritises employee growth, offering comprehensive training and development opportunities to help you excel in your career. With a focus on delivering exceptional customer service, you'll thrive in a target-driven environment while enjoying the benefits of working in a vibrant retail setting that values innovation and teamwork.
Kiwie

Contact Detail:

Kiwie Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Customer Advisor in Bognor Regis

✨Tip Number 1

Get to know the company inside out! Research their products, services, and values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.

✨Tip Number 2

Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios. This will help you feel more confident when it comes to handling customer interactions during the interview.

✨Tip Number 3

Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional, as this shows you take the opportunity seriously and are ready to represent the brand.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Retail Customer Advisor in Bognor Regis

Customer Service
Sales Skills
Target Driven
Communication Skills
Product Knowledge
Cross-Selling
Upselling
Problem-Solving Skills
Technology Understanding
Team Collaboration
Data Protection Knowledge
Adaptability
Positive Attitude

Some tips for your application 🫡

Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for delivering top-notch customer service in your application. We want to see that you genuinely care about helping customers and creating a great experience for them.

Tailor Your Cover Letter: When writing your cover letter, be specific about why you’re a great fit for the Retail Customer Advisor role. Mention any relevant experience or skills that align with the job description, and don’t forget to express your excitement about joining our team!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out so we can quickly see why you’d be a great addition to our store.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.

How to prepare for a job interview at Kiwie

✨Know Your Products

Before the interview, make sure you’re familiar with the latest mobile phones and services offered by the company. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the role.

✨Practice Your Customer Service Skills

Think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or exceeded customer expectations, as this is crucial for a Retail Customer Advisor.

✨Show Your Sales Savvy

Prepare to talk about your sales experience, even if it’s from a different sector. Highlight any achievements or targets you’ve met in previous roles, as this will demonstrate your ability to thrive in a target-driven environment.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Retail Customer Advisor in Bognor Regis
Kiwie
Location: Bognor Regis

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>