At a Glance
- Tasks: Manage key customer accounts and develop strategic plans for mutual success.
- Company: Join Loma, a trusted advisor in the industry with a collaborative culture.
- Benefits: Competitive salary, travel opportunities, and a chance to influence innovation.
- Other info: Dynamic role with opportunities for professional development and teamwork.
- Why this job: Make a real impact by building strong client relationships and driving growth.
- Qualifications: Experience in account management or sales, with strong communication and analytical skills.
The predicted salary is between 45000 - 55000 £ per year.
This exciting role provides you with the opportunity to manage Loma’s key customer accounts. Your objective will be to create a win-win customer relationship, where Loma is viewed as a trusted advisor, and the relationships mutually support Loma’s and the customers' long-term profitability and success.
Responsibilities:
- Develop and execute strategic account plans to achieve revenue and long-term profitability targets.
- Conduct regular account reviews to ensure mutual satisfaction and identify growth opportunities.
- Understand customer needs, challenges, and long-term business goals to help influence Loma’s innovation activities and ongoing continuous improvement focus.
- Analyse client data to identify trends, areas of improvement, problem machines or solutions, and potential risks.
- Use insights to drive informed decision-making and enhance overall account management strategies.
- Monitor market and industry trends and competitor activity to identify new opportunities for account growth.
- Lead contract negotiations with key accounts, ensuring favourable terms for both parties.
- Address any disputes, escalations, or challenges efficiently to maintain a positive client relationship.
- Work closely with sales, marketing, product development, engineering, and service teams to deliver an exceptional client experience.
- Help to facilitate seamless communication between the client and relevant internal Loma departments.
- Monitor account performance against agreed objectives and key performance indicators (KPIs).
Essential:
- Previous experience in a key account management or senior sales role.
- This role requires a blend of strategic thinking, exceptional communication skills, and a results-oriented mindset.
- Analytical and numerate with the ability to interpret data and trends effectively.
- High level of organisation, attention to detail, and the ability to manage multiple accounts simultaneously.
- Excellent at building rapport and maintaining strong client relationships.
- Proactive problem-solving skills and the ability to handle complex client needs.
- Willing to travel to customer sites regularly.
- A role model of Loma’s behaviours (Hands-on, One Team, Positive Mindset, Delivering on our Commitments, Taking the initiative) and ITW Values.
Key Account Manager in Farnborough employer: ITW
ITW Construction – Offsite Europe is an exceptional employer that fosters a culture of innovation and collaboration, allowing Software Developers to thrive in a dynamic environment. With a strong commitment to employee growth, we offer extensive benefits including generous leave, pension contributions, and wellness programmes, all while encouraging our team members to embrace their entrepreneurial spirit. Working remotely provides the flexibility needed to balance personal and professional life, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Farnborough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its key accounts thoroughly. Understand their needs and challenges so you can showcase how you can be the trusted advisor they’re looking for. Practice your answers to common questions and have some insightful questions ready for them too.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re keen on being part of our team at Loma!
We think you need these skills to ace Key Account Manager in Farnborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your previous experience in account management and how it aligns with Loma’s goals. We want to see how you can create those win-win relationships!
Showcase Your Analytical Skills:Since this role involves analysing client data and identifying trends, don’t forget to mention any relevant analytical skills or tools you’ve used in the past. We love seeing how you can turn data into actionable insights!
Demonstrate Your Communication Skills:Effective communication is key in this role. Use your application to showcase examples of how you've built strong client relationships or resolved disputes in the past. We’re looking for those standout moments that show you can be a trusted advisor!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Loma!
How to prepare for a job interview at ITW
✨Know Your Accounts
Before the interview, dive deep into Loma’s key accounts. Understand their business models, challenges, and how Loma can add value. This will show your potential employer that you’re not just interested in the role but are genuinely invested in their clients' success.
✨Showcase Your Strategic Thinking
Prepare to discuss specific examples of how you've developed and executed strategic account plans in the past. Highlight your ability to analyse data and trends to drive decisions. This will demonstrate your analytical skills and your results-oriented mindset, which are crucial for this role.
✨Communication is Key
Practice articulating your thoughts clearly and confidently. Since this role requires exceptional communication skills, be ready to showcase how you've built rapport with clients and resolved disputes in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Team Collaboration
Loma values teamwork, so be prepared to discuss how you've worked closely with different departments to enhance client experiences. Share examples of how you facilitated communication between clients and internal teams, showcasing your ability to be a true team player.
