At a Glance
- Tasks: Conduct assessments and produce detailed reports to support benefit claims.
- Company: Capita HAAS, a values-driven company prioritising wellbeing and work/life balance.
- Benefits: Competitive salary, hybrid working, generous holiday, and ongoing training.
- Other info: Join a supportive team with clear career pathways and excellent perks.
- Why this job: Make a real difference in people's lives while enjoying flexible hours.
- Qualifications: HCPC registered Physiotherapist with strong communication skills.
The predicted salary is between 39500 - 40500 £ per year.
Are you looking for a better work/life balance? If you’re a registered Physio looking for a role away from shift work, then read on! We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients. We have clinic locations across Wales and offer a hybrid working environment.
As a Physiotherapist Assessor / Functional Specialist at Capita HAAS (Health Assessment Advisory Service) you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What we offer:
- Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised
- Full or part time hours (minimum 3 days per week)
- Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
- £39,500 starting salary, rising to £40,500 after DWP approval
- 10% of Salary Bonus scheme (based on quality and performance)
- Hybrid working – home and clinic based (up to 3 days per week)
- Other benefits: HCPC fees paid and full revalidation support, 5 weeks’ full maternity, adoption and shared parental pay, company pension, life assurance and Cycle2Work scheme, discounts across retail, travel, technology and wellbeing, free access to Headspace (for you and up to 5 others), a paid volunteering day each year, ongoing training, development and clear career pathways, 25 days’ holiday (rising to 27) with the option to buy more up to 5 days
Key responsibilities:
- Conducting assessments to evaluate how conditions impact daily living
- Observing, listening and gathering information with empathy
- Analysing clinical evidence and supporting documentation
- Producing detailed written reports (3,000–4,000 words)
- Providing clear clinical justification to support DWP decisions
- Continuously developing knowledge across a range of conditions
In this role you will:
- Carry out structured assessments to understand how a person’s health condition affects their day-to-day life.
- Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions.
- Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone.
About you:
- HCPC registered Physiotherapist with a valid PIN and no current restrictions
- Minimum of one year’s post-registration experience
- Strong communication and interpersonal skills
- Ability to produce clear, accurate and detailed reports
- Comfortable working quickly to meet structured targets
- Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
- Excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
- A driving licence or access to transport for assessment centre working
About Capita HAAS:
Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).
Security and compliance:
Successful candidates will be required to complete Government Baseline Personnel Security Standard (BPSS) vetting. This role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check.
What happens next:
Click “I’m Interested” to complete a short application. We’re an equal opportunity employer and welcome applications from all backgrounds. As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role. If you have queries, or want to discuss any reasonable adjustments, please contact our friendly recruitment team: [email protected] 0300 303 8544
Physiotherapist Assessor in Wales employer: Capita Health Assessment Advisory Service
Capita Health Assessment Advisory Service is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a hybrid work model and no night or weekend shifts, employees can enjoy a balanced lifestyle while benefiting from competitive salaries, bonuses, and comprehensive training opportunities that foster career advancement.
Contact Details:
Capita Health Assessment Advisory Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Physiotherapist Assessor in Wales
✨Tip Number 1
Get to know the company culture! Before your interview, check out Capita's values and think about how your own values align with theirs. This will help you show that you're not just a great fit for the role, but also for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your clinical expertise can benefit the role of a Physiotherapist Assessor, and don’t forget to highlight your communication skills!
✨Tip Number 3
Be ready to share examples! Think of specific situations where you've used your analytical skills or empathy in your previous roles. This will help you stand out and show that you can handle the responsibilities of the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Physiotherapist Assessor in Wales
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the role of a Physiotherapist Assessor. We want to see how you can bring our values to life in your work!
Showcase Your Writing Skills:Since you'll be producing detailed reports, it's crucial to demonstrate your writing abilities. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to know what makes you unique as a candidate. Share your passion for physiotherapy and how it drives you in your career.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Capita Health Assessment Advisory Service
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and the specific conditions you'll be assessing. Familiarise yourself with the benefits system, especially PIP and ESA, as this will help you understand the context of your assessments.
✨Show Empathy
During the interview, demonstrate your ability to listen and empathise with clients. Share examples from your experience where you've successfully connected with patients, as this is crucial for the role of a Physiotherapist Assessor.
✨Practice Report Writing
Since producing detailed reports is a key part of the job, practice writing concise and clear reports. Bring a sample report to discuss during the interview to showcase your writing skills and attention to detail.
✨Be Ready for Scenarios
Prepare for scenario-based questions that assess your analytical skills and decision-making process. Think about how you would handle different patient situations and be ready to explain your thought process clearly.
