At a Glance
- Tasks: Conduct assessments and produce detailed reports to support benefit claims.
- Company: Capita HAAS, a values-driven company prioritising wellbeing and work/life balance.
- Benefits: Competitive salary, hybrid working, generous holiday, and ongoing training.
- Other info: Join a supportive team with clear career pathways and excellent perks.
- Why this job: Enjoy a flexible role that makes a real difference in people's lives.
- Qualifications: HCPC registered Occupational Therapist with strong communication skills.
The predicted salary is between 39500 - 40500 £ per year.
Are you looking for a better work/life balance? If you’re a registered Occupational Therapist looking for a move away from shift working and a less physically demanding role then read on! We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients. We have clinic locations across Wales and offer a hybrid working environment.
As an Occupational Therapist Assessor / Functional Specialist at Capita HAAS (Health Assessment Advisory Service) you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What we offer:
- Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised
- Full or part time hours (minimum 3 days per week)
- Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
- £39,500 starting salary, rising to £40,500 after DWP approval
- 10% of Salary Bonus scheme (based on quality and performance)
- Hybrid working – home and clinic based (up to 3 days per week)
Other benefits include:
- HCPC fees paid and full revalidation support
- 5 weeks’ full maternity, adoption and shared parental pay
- Company pension, life assurance and Cycle2Work scheme
- Discounts across retail, travel, technology and wellbeing
- Free access to Headspace (for you and up to 5 others)
- A paid volunteering day each year
- Ongoing training, development and clear career pathways
- 25 days’ holiday (rising to 27) with the option to buy more up to 5 days
Key responsibilities:
- Conducting assessments to evaluate how conditions impact daily living
- Observing, listening and gathering information with empathy
- Analysing clinical evidence and supporting documentation
- Producing detailed written reports (3,000–4,000 words)
- Providing clear clinical justification to support DWP decisions
- Continuously developing knowledge across a range of conditions
In this role you will:
- Carry out structured assessments to understand how a person’s health condition affects their day-to-day life.
- Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions
- Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone
About you:
- HCPC registered Occupational Therapist with a valid PIN and no current restrictions
- Minimum of one year’s post-registration experience
- Strong communication and interpersonal skills
- Ability to produce clear, accurate and detailed reports
- Comfortable working quickly to meet structured targets
- Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
- Excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
- A driving licence or access to transport for assessment centre working
About Capita HAAS:
Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).
Security and compliance:
Successful candidates will be required to complete Government Baseline Personnel Security Standard (BPSS) vetting. This role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check.
What happens next:
Click “I’m Interested” to complete a short application. We’re an equal opportunity employer and welcome applications from all backgrounds. As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role. If you have queries, or want to discuss any reasonable adjustments, please contact our friendly recruitment team: [email protected] 0300 303 8544
Occupational Therapist Assessor in Wales employer: Capita Health Assessment Advisory Service
Capita HAAS is an excellent employer for Occupational Therapists seeking a fulfilling career with a focus on work/life balance and employee wellbeing. With a values-driven culture, comprehensive training, and flexible hybrid working options, employees enjoy a supportive environment that prioritises personal growth and professional development. The company also offers competitive salaries, generous benefits, and a commitment to inclusivity, making it an attractive choice for those looking to make a meaningful impact in their field.
Contact Details:
Capita Health Assessment Advisory Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Occupational Therapist Assessor in Wales
✨Tip Number 1
Network like a pro! Reach out to fellow Occupational Therapists or professionals in the health sector. Join relevant groups on social media or LinkedIn, and don’t be shy to ask for advice or insights about the role at Capita HAAS.
✨Tip Number 2
Prepare for your interview by practising common questions related to assessments and report writing. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Showcase your empathy and communication skills during the interview. Remember, as an Occupational Therapist Assessor, you’ll need to connect with claimants. Share examples of how you've successfully communicated complex information in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Capita HAAS.
We think you need these skills to ace Occupational Therapist Assessor in Wales
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the role of an Occupational Therapist Assessor. We want to see how you can bring our values to life in your work!
Showcase Your Writing Skills:Since you'll be producing detailed reports, it's crucial to demonstrate your writing abilities in your application. Use clear, concise language and structure your thoughts well – it’ll give us a taste of what we can expect from your reports!
Be Authentic:Let your personality shine through! We value authenticity and want to know who you are beyond your qualifications. Share your passion for occupational therapy and how you connect with clients – it makes a difference!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Capita Health Assessment Advisory Service
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and the specific conditions you'll be assessing. Familiarise yourself with the benefits system, especially PIP, ESA, and UC, as this will help you understand the context of your assessments.
✨Practice Your Empathy
As an Occupational Therapist Assessor, you'll need to demonstrate strong communication and interpersonal skills. Practice active listening and showing empathy during mock interviews or with friends to ensure you can connect with claimants effectively.
✨Report Writing Skills Matter
Since you'll be producing detailed reports, it’s crucial to showcase your writing skills. Prepare examples of previous reports you've written and be ready to discuss your approach to ensuring clarity and accuracy in your documentation.
✨Get Comfortable with Technology
With hybrid working and video assessments being part of the role, make sure you're comfortable using technology. Familiarise yourself with video conferencing tools and any software that may be used for report writing to show you're tech-savvy.