At a Glance
- Tasks: Conduct assessments and write detailed reports to support benefits claimants.
- Company: Capita HAAS, a values-driven healthcare service provider.
- Benefits: Competitive salary, hybrid working, and generous holiday allowance.
- Other info: Ongoing training and clear career pathways in a supportive environment.
- Why this job: Enjoy a better work/life balance while making a real difference.
- Qualifications: Registered healthcare professional with strong communication skills.
The predicted salary is between 39500 - 40500 £ per year.
Are you looking for a better work/life balance? If you’re a registered healthcare professional ready to step away from shift work and hands-on care, this could be your perfect next move! We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.
As a Functional Specialist at Capita HAAS (Health Assessment Advisory Service) you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working. We have clinic locations across Wales and offer a hybrid working environment.
What we offer:
- Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised
- Full or part time hours (minimum 3 days per week)
- Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
- £39,500 starting salary, rising to £40,500 after DWP approval
- 10% of Salary Bonus scheme (based on quality and performance)
- Hybrid working – home and clinic based (up to 3 days per week)
- NMC/HCPC fees paid and full revalidation support
- 5 weeks’ full maternity, adoption and shared parental pay
- Company pension, life assurance and Cycle2Work scheme
- Discounts across retail, travel, technology and wellbeing
- Free access to Headspace (for you and up to 5 others)
- A paid volunteering day each year
- Ongoing training, development and clear career pathways
- 25 days’ holiday (rising to 27) with the option to buy more up to 5 days
Key responsibilities:
- Conducting assessments to evaluate how conditions impact daily living
- Observing, listening and gathering information with empathy
- Analysing clinical evidence and supporting documentation
- Producing detailed written reports (3,000–4,000 words)
- Providing clear clinical justification to support DWP decisions
- Continuously developing knowledge across a range of conditions
In this role you will:
- Carry out structured assessments to understand how a person’s health condition affects their day-to-day life.
- Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions.
- Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone.
Qualifications:
- NMC (RGN, RMN or RNLD) or HCPC registration with a valid PIN and no current restrictions
- Minimum of one year’s post-registration experience
- Strong communication and interpersonal skills
- Ability to produce clear, accurate and detailed reports
- Comfortable working quickly to meet structured targets
- Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
- Excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
- A driving licence or access to transport for assessment centre working
Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.
About Capita HAAS: Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).
Security and compliance: Successful candidates will be required to complete Government Baseline Personnel Security Standard (BPSS) vetting. This role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check.
What happens next: Click “I’m Interested” to complete a short application. We’re an equal opportunity employer and welcome applications from all backgrounds. As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role. If you have queries, or want to discuss any reasonable adjustments, please contact our friendly recruitment team.
Functional Specialist - Wales employer: Capita Health Assessment Advisory Service
Capita HAAS is an exceptional employer that prioritises work/life balance and employee wellbeing, offering a flexible hybrid working environment across various clinic locations in Wales. With a strong commitment to professional development, employees benefit from excellent training, clear career pathways, and generous perks such as a competitive salary, bonus scheme, and additional leave options, making it an ideal place for healthcare professionals seeking meaningful and rewarding employment.
Contact Details:
Capita Health Assessment Advisory Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Functional Specialist - Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field and let them know you're on the lookout for a Functional Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Capita HAAS and understand their values – Customers First, Fearless Innovation, Achieve Together, and Everyone is Valued. Tailor your responses to show how you embody these values in your work.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your clinical expertise and report-writing skills. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Capita team and ready to make a difference in the lives of benefits claimants.
We think you need these skills to ace Functional Specialist - Wales
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the Functional Specialist role. We want to see how you can bring our Capita values to life in your work!
Showcase Your Writing Skills:Since you'll be producing detailed reports, it's crucial to demonstrate your writing abilities. Use clear, concise language and structure your application well to reflect your report-writing skills.
Be Authentic:Let your personality shine through! We value authenticity, so don’t hesitate to share your passion for healthcare and how you can contribute to our team’s success.
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Capita Health Assessment Advisory Service
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and the specific conditions you'll be assessing. Familiarise yourself with the benefits system, especially PIP, ESA, and UC, as this will help you understand the context of your role.
✨Showcase Your Empathy
During the interview, demonstrate your ability to listen and empathise with claimants. Share examples from your experience where you've had to gather sensitive information or support individuals through challenging situations.
✨Practice Report Writing
Since producing detailed reports is a key part of the job, practice writing concise and clear reports. Bring a sample report to discuss during the interview to showcase your writing skills and attention to detail.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the training and support offered, as well as how they uphold their values. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
