At a Glance
- Tasks: Conduct assessments and produce detailed reports to support benefits claimants.
- Company: Capita HAAS, a values-driven organisation prioritising wellbeing and innovation.
- Benefits: Competitive salary, hybrid working, generous holiday, and ongoing training.
- Other info: Join a supportive team with clear career pathways and a focus on personal development.
- Why this job: Step away from shift work and enjoy a flexible, impactful role.
- Qualifications: HCPC registered Paramedic with strong communication and report writing skills.
The predicted salary is between 39500 - 40500 £ per year.
Are you looking for a better work/life balance? If you’re a registered paramedic ready to step away from shift work and looking for a new way of working this could be your perfect next move! We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients. We have clinic locations across Wales and offer a hybrid working environment.
As a Paramedic Assessor / Functional Specialist at Capita HAAS (Health Assessment Advisory Service) you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What we offer:
- Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised
- Full or part time hours (minimum 3 days per week)
- Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
- £39,500 starting salary, rising to £40,500 after DWP approval
- 10% of Salary Bonus scheme (based on quality and performance)
- Hybrid working – home and clinic based (up to 3 days per week)
Other benefits include:
- HCPC fees paid and full revalidation support
- 5 weeks’ full maternity, adoption and shared parental pay
- Company pension, life assurance and Cycle2Work scheme
- Discounts across retail, travel, technology and wellbeing
- Free access to Headspace (for you and up to 5 others)
- A paid volunteering day each year
- Ongoing training, development and clear career pathways
- 25 days’ holiday (rising to 27) with the option to buy more up to 5 days
Key responsibilities:
- Conducting assessments to evaluate how conditions impact daily living
- Observing, listening and gathering information with empathy
- Analysing clinical evidence and supporting documentation
- Producing detailed written reports (3,000–4,000 words)
- Providing clear clinical justification to support DWP decisions
- Continuously developing knowledge across a range of conditions
In this role you will:
- Carry out structured assessments to understand how a person’s health condition affects their day-to-day life.
- Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions.
- Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone.
About you:
- HCPC registered Paramedic with a valid PIN and no current restrictions
- Minimum of one year’s post-registration experience
- Strong communication and interpersonal skills
- Ability to produce clear, accurate and detailed reports
- Comfortable working quickly to meet structured targets
- Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
- Excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
- A driving licence or access to transport for assessment centre working
Additional Information:
Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).
Security and compliance:
Successful candidates will be required to complete Government Baseline Personnel Security Standard (BPSS) vetting. This role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check.
What happens next:
Click “I’m Interested” to complete a short application. We’re an equal opportunity employer and welcome applications from all backgrounds. As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role. If you have queries, or want to discuss any reasonable adjustments, please contact our friendly recruitment team: [email protected] 0300 303 8544
Paramedic Assessor in Wales employer: Capita Health Assessment Advisory Service
Capita HAAS is an exceptional employer that prioritises work/life balance and employee wellbeing, offering a flexible hybrid working environment across Wales. With a strong commitment to training and development, employees benefit from structured career pathways, generous leave policies, and a supportive culture that values innovation and teamwork. Join us to make a meaningful impact while enjoying a rewarding career as a Paramedic Assessor.
Contact Details:
Capita Health Assessment Advisory Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Paramedic Assessor in Wales
✨Tip Number 1
Get to know the company culture! Before your interview, check out Capita's values and think about how your own values align with theirs. This will help you show that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to your clinical expertise and report writing skills. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show off your empathy! As a Paramedic Assessor, you'll need to connect with claimants. Think of examples from your experience where you've demonstrated strong communication and understanding – these stories can really make you stand out.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Paramedic Assessor in Wales
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about becoming a Paramedic Assessor and how your values align with ours at Capita.
Be Detailed and Clear:Since this role involves producing detailed reports, make sure your application reflects that skill. Use clear language and provide specific examples of your experience that demonstrate your ability to write in-depth, evidence-based reports.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight how your skills and experiences match the job description. We love seeing candidates who take the extra step to connect their background to what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing candidates like you!
How to prepare for a job interview at Capita Health Assessment Advisory Service
✨Know Your Stuff
As a Paramedic Assessor, you'll need to showcase your clinical expertise. Brush up on the latest guidelines and best practices in health assessments. Be ready to discuss how your experience aligns with the role and how you can apply your skills in a new context.
✨Show Empathy
This role involves meeting with benefits claimants, so demonstrating your ability to listen and empathise is crucial. Prepare examples from your past experiences where you've successfully communicated with patients or clients, showing that you can gather information sensitively.
✨Master Report Writing
You'll be producing detailed reports, so practice writing clear and concise summaries of complex information. Bring along a sample report if possible, and be prepared to discuss your writing process and how you ensure accuracy and clarity in your documentation.
✨Be Ready for Hybrid Work
Since this position offers hybrid working, be prepared to discuss how you manage your time and productivity when working remotely. Share any tools or strategies you use to stay organised and maintain communication with your team, as this will show you're ready for the flexible work environment.
