Client Advisor in London

Client Advisor in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Build strong relationships and deliver outstanding service to luxury watch clients.
  • Company: Join a prestigious global brand with over 130 years of heritage.
  • Benefits: Enjoy commission, bonuses, discounts, pension scheme, and healthcare.
  • Other info: Flexible hours for networking events and excellent career growth opportunities.
  • Why this job: Be part of an inspiring team and share the stories behind luxury timepieces.
  • Qualifications: Must have 2+ years in luxury watch sales, preferably Rolex.

The predicted salary is between 30000 - 40000 £ per year.

Exciting new opportunity is now available for an experienced luxury fine watches Client Advisor. The ability to build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service, but the stories and history of each of the pieces. This is an exciting time to join our client who is a global heritage brand that has honed their craft for over 130 years specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint.

Role:

  • Reporting to the Store Director & Boutique Manager, you will be part of a team of 6-15 Sales Advisors.
  • Establish a rapport with the clients, servicing their requirements and go ‘above and beyond’ to deliver outstanding customer experience and establish repeat business.
  • Build and foster a client database, identifying your clients’ needs and keeping appropriate contact with them.
  • Establish yourself as the ‘go-to’ person in your area of expertise.
  • Be driven to exceed targets, both in personal and team sales figures.
  • Be aware of, and knowledgeable about, products and launches and update clients where appropriate.
  • Be aware of, and exhibit knowledge of procedure and security compliance adhering to company policies at all times.
  • Responsible for your work, behaviour, and performance at all times.

Ideal Candidate:

  • Must have a minimum of 2 years experience as a Rolex trained / luxury fine watches Senior/Sales Consultant.
  • Previous experience selling Rolex luxury fine watches is essential.
  • Be an ambassador of the company.
  • Be passionate & inspiring about your role.
  • Exhibit a high degree of passion and enthusiasm for your role, the team and the business.
  • A motivated team member, communicating with, and supporting, your colleagues and striving to deliver exemplary customer service.
  • Sales and service driven aiming to exceed targets set.
  • A passion to learn and self-develop knowledge on all brands & products.
  • Flexible and confident to attend evening events to network, enhance sales and relationship build with clients.
  • Have excellent English both verbal and written – additional language skills would be an advantage.
  • Smart and well-groomed in appearance.

Additional to the basic salary: 1% - 5% Commission, Bonus, Discount, Pension Scheme, Healthcare, additional benefits.

Client Advisor in London employer: Outside The Box Recruitment Ltd

Outside The Box Recruitment Ltd offers an exceptional opportunity for a Store Director in the heart of London, where luxury retail meets a vibrant work culture. Employees benefit from a competitive salary, bonuses, and private health insurance, alongside ample opportunities for professional growth within a prestigious brand. Join a dynamic team that values innovation and excellence, making it a rewarding place to advance your career in luxury retail.

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Contact Details:

Outside The Box Recruitment Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Advisor in London

Tip Number 1

Network like a pro! Attend industry events and connect with people in the luxury watch sector. Building relationships can lead to job opportunities that aren’t even advertised.

Tip Number 2

Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for luxury watches shine through. Share stories about your favourite pieces and why they inspire you.

Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out directly to brands you admire and express your interest in working with them. You never know what might come of it!

Tip Number 4

Keep learning! Stay updated on the latest trends and launches in the luxury watch world. This knowledge will not only impress potential employers but also help you build rapport with clients.

We think you need these skills to ace Client Advisor in London

Customer Relationship Management
Sales Skills
Product Knowledge
Communication Skills
Team Collaboration
Target-Driven
Networking Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for luxury fine watches shine through. Share why you love the brand and how your experience aligns with their values. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of this heritage brand.

Tailor Your CV:Make sure your CV is tailored specifically for the Client Advisor role. Highlight your previous experience with luxury watches, especially any work with Rolex. We’re looking for candidates who can demonstrate their expertise and how they can contribute to our team’s success.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story. Use it to explain how you build relationships with clients and go above and beyond in service. We want to hear about your approach to customer experience and how you inspire others with your knowledge of the products.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team and ready to take the next step in your career.

How to prepare for a job interview at Outside The Box Recruitment Ltd

Know Your Products Inside Out

Make sure you’re well-versed in the history and features of the luxury fine watches you'll be discussing. This knowledge will not only impress your interviewers but also help you connect with clients later on.

Build Rapport with Your Interviewers

Just like in the role, establishing a good relationship is key. Be personable, listen actively, and engage with your interviewers. Show them that you can inspire trust and confidence, just as you would with clients.

Demonstrate Your Sales Skills

Prepare to share specific examples of how you've exceeded sales targets in the past. Use metrics where possible to quantify your success and show how you can bring that same drive to their team.

Dress to Impress

Since this is a luxury brand, your appearance matters. Dress smartly and ensure you look well-groomed. This shows that you understand the brand's values and are ready to represent them professionally.