At a Glance
- Tasks: Build relationships with clients and deliver exceptional service in luxury watch sales.
- Company: Join a prestigious global brand with over 130 years of heritage in luxury watches.
- Benefits: Enjoy competitive salary, commission, bonuses, discounts, and healthcare benefits.
- Other info: Dynamic team environment with opportunities for networking and personal development.
- Why this job: Be part of an exciting growth phase and inspire clients with unique watch stories.
- Qualifications: Minimum 2 years experience in luxury watch sales; passion for fine jewellery is a plus.
The predicted salary is between 33750 - 41250 £ per year.
- CERTIFIED PRE-OWNED CLIENT ADVISOR – LUXURY FINE WATCHES
- CENTRAL LONDON
- Exciting new opportunity is now available for an experienced luxury fine watches
- CERTIFIED PRE-OWNED SALES CONSULTANT
The ability to build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service, but the stories and history of each of the pre-owned pieces.
This is an exciting time to join our client who is global heritage brand that have honed their craft for over 130 years specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint.
Role
- Reporting to the Store Director & Boutique Manager, you will be part of a team of 6-15 Sales Advisors
- Establish a rapport with the clients, servicing their requirements and go ‘above and beyond’ to deliver outstanding customer experience and establish repeat business.
- Experienced at negotiating and authenticating historical fine watch pieces.
- Build and foster a client database, identifying your clients’ needs and keeping appropriate contact with them.
- Establish yourself as the ‘go-to’ person in your area of expertise.
- Be driven to exceed targets, both in personal and team sales figures
- Be aware of, and knowledgeable about, authentication , products and launches and update clients where appropriate.
- Be aware of, and exhibit knowledge of procedure and security compliance adhering to company policies at all times.
- Responsible for your work, behaviour, and performance at all times.
Ideal Candidate
- Must have a minimum of 2 yrs. experience as a luxury fine watches Certified Pre-Owned Senior/Sales Consultant.
- Previous experience selling luxury fine jewellery / watches or fashion is desirable
- Be an ambassador of the company
- Be passionate & inspiring about your role.
- Exhibit a high degree of passion and enthusiasm for your role, the team and the business.
- A motivated team member, communicating with, and supporting, your colleagues and striving to deliver exemplary customer service.
- Sales and service driven aiming to exceed targets set
- A passion to learn and self-develop knowledge on all brands & products.
- Flexible and confident to attend evening events to network, enhance sales and relationship build with clients
- Have excellent English both verbal and written – additional language skills would be an advantage
- Smart and well-groomed in appearance
Additional to the basic salary
- 1%-5% Commission , 10% Bonus, Discount, Pension Scheme, Healthcare, additional benefits
- #J-18808-Ljbffr
Certified Pre-Owned Watch Client Advisor employer: Outside The Box Recruitment Ltd
As a Luxury Client Advisor in Fine Watches and Jewellery, you will thrive in a dynamic and supportive environment that values exceptional service and client relationships. Our company fosters a culture of excellence, offering competitive commission structures, bonuses, and comprehensive benefits including healthcare and a pension scheme, all while providing ample opportunities for personal and professional growth. Join us in a location that not only celebrates luxury but also encourages networking and collaboration among passionate team members.
Contact Details:
Outside The Box Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Certified Pre-Owned Watch Client Advisor
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Outside The Box Recruitment Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Outside The Box Recruitment Ltd!
We think you need these skills to ace Certified Pre-Owned Watch Client Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Outside The Box Recruitment Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Outside The Box Recruitment Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Outside The Box Recruitment Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Outside The Box Recruitment Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
