At a Glance
- Tasks: Manage key customer accounts and build strong, trusted relationships.
- Company: Join Loma Systems, a leader in automation machinery manufacturing.
- Benefits: Full-time role with opportunities for travel and professional growth.
- Other info: Collaborative culture focused on teamwork and delivering results.
- Why this job: Be a vital part of client success and drive innovation in a dynamic environment.
- Qualifications: Experience in account management, strong communication, and analytical skills required.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
This exciting role provides you with the opportunity to manage Loma’s key customer accounts. Your objective will be to create a win‑win customer relationship, where Loma is viewed as a trusted advisor, and the relationships mutually supports Loma’s and the customers long term profitability and success.
Responsibilities
- Develop and execute strategic account plans to achieve revenue and long term profitability targets. Conduct regular account reviews to ensure mutual satisfaction and identify growth opportunities.
- Understand customer needs, challenges, and long term business goals to help influence Loma’s innovation activities and ongoing continuous improvement focus.
- Analyse client data to identify trends, areas of improvement, problem machines or solutions and potential risks. Use insights to drive informed decision‑making and enhance overall account management strategies.
- Monitor market and industry trends and competitor activity to identify new opportunities for account growth.
- Lead contract negotiations with key accounts, ensuring favourable terms for both parties.
- Address any disputes, escalations or challenges efficiently to maintain a positive client relationship.
- Work closely with sales, marketing, product development, engineering and service teams to deliver an exceptional client experience. Help to facilitate seamless communication between the client and relevant internal Loma departments.
- Monitor account performance against agreed objectives and key performance indicators (KPIs).
Essential Qualifications
- Previous experience in a key account management or senior sales role.
- This role requires a blend of strategic thinking, exceptional communication skills, and a results‑oriented mindset.
- Analytical and numerate with the ability to interpret data and trends effectively.
- High level of organisation, attention to detail, and the ability to manage multiple accounts simultaneously.
- Excellent a building rapport and maintain strong client relationships.
- Proactive problem‑solving skills and the ability to handle complex client needs.
- Willing to travel to customer sites regularly.
- A role model of Loma’s behaviours (Hands‑on, One Team, Positive Mindset, Delivering on our Commitments, Taking the initiative) and ITW Values.
Key Account Manager in Farnborough employer: Loma Systems
Loma Systems is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Key Account Manager to thrive. With a strong focus on employee growth and development, the company offers numerous opportunities for professional advancement while ensuring a supportive environment where teamwork and a positive mindset are valued. Located in Farnborough, employees benefit from a vibrant community and access to cutting-edge technology in the automation machinery manufacturing industry.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Farnborough
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Key Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Loma Systems inside out. Understand their key accounts, challenges, and how you can add value. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Highlight your strategic thinking and relationship-building skills, as these are crucial for a Key Account Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Loma Systems.
We think you need these skills to ace Key Account Manager in Farnborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your relevant experience and skills that align with Loma's objectives, showing us why you're the perfect fit!
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your success in account management. Use numbers and examples to illustrate how you've created win-win relationships in the past.
Be Authentic:Let your personality shine through in your application. We want to see who you are beyond your qualifications, so don’t hesitate to share your passion for building strong client relationships and driving results.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Loma Systems
✨Know Your Accounts
Before the interview, dive deep into Loma Systems' key accounts. Understand their business models, challenges, and how Loma can be a trusted advisor. This will show your proactive approach and genuine interest in the role.
✨Showcase Your Strategic Thinking
Prepare to discuss how you would develop and execute strategic account plans. Bring examples from your past experiences where you successfully identified growth opportunities or improved client relationships. This will highlight your results-oriented mindset.
✨Demonstrate Analytical Skills
Be ready to talk about how you've used data to drive decisions in previous roles. Share specific instances where you analysed client data to identify trends or risks, as this aligns with the analytical nature of the Key Account Manager position.
✨Emphasise Team Collaboration
Loma values teamwork, so prepare examples of how you've worked closely with sales, marketing, and product development teams. Highlight your ability to facilitate communication and deliver exceptional client experiences, showcasing that you're a true team player.
