At a Glance
- Tasks: Deliver exceptional service and ensure guests enjoy great food and drinks.
- Company: Join the prestigious InterContinental London Park Lane team.
- Benefits: Earn £13.85 per hour, plus tips, free meals, and amazing discounts.
- Other info: Flexible shifts available; we celebrate diversity and inclusion.
- Why this job: Be part of a dynamic team in a luxury setting with growth opportunities.
- Qualifications: Experience in hospitality preferred; passion for service is essential.
The predicted salary is between 11 - 16 £ per hour.
At InterContinental London Park Lane, we are currently looking for a Waiting Team Member to join our team in The Arch Bar and Wellington Lounge with an immediate start.
Welcome to InterContinental London Park Lane, located at one of the capital's most prestigious addresses. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
We are committed to offering our Waiting Team Members a competitive salary and a large range of benefits:
- £13.85 per hour plus TRONC, paid overtime and great IHG perks including free meals on duty.
- Amazing discounts for our hotels and restaurants around the world for you and your friends & family.
- 50% discount in our F&B outlets.
- Discounts from over 15,000 stores – all the way from retail to cinema with our Hapi benefits scheme.
- Our generous refer a friend scheme.
- Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few.
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated).
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Company sick pay and life insurance for every employee.
- Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities.
Most importantly, we’ll help you grow and develop as an individual and inspire incredible.
We are looking for a talented individual to join us as a Full Time Waiter/Waitress (40 hours per week). The role will involve ensuring guests have a positive experience by delivering great service, great food, and great drinks. Your duties will include greeting guests and taking their orders, communicating with members of the kitchen and bar about orders, and carrying meals and beverages to the correct tables.
Previous experience as a waiter, bartender, or barista is preferred, and experience in handling guest queries and concerns is a must. Above all, you must be willing to learn new things and work as part of the wider hotel team.
If you think you’ve got what it takes, we would love to hear from you.
Our Waiting Team Members are:
- Passionate about delivering great service and great food and drinks.
- Experienced in working as a waiter, barista, or host.
- Experienced with handling guests' queries and concerns.
- Willing to learn new things and work as part of a wide hotel team.
At InterContinental London Park Lane, our ambition is to define our unique culture. The kind of culture that inspires you to be all you can be. An invitation to tap into your unique personality to deliver and achieve incredible things. An expectation to play your part in empowering and inspiring others. An opportunity to learn, grow and push what’s possible. The promise of a personal and professional journey. A place where everyone can belong and feel part of something bigger.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days.
You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.
Waiting Team Member employer: IHG
At IHG Hotels & Resorts, we pride ourselves on being an exceptional employer that champions leadership development and workforce capability. Our inclusive work culture fosters innovation and collaboration, providing employees with unparalleled growth opportunities in a dynamic global environment. With a focus on AI-enabled learning solutions and a commitment to shaping future-ready leaders, IHG offers a meaningful and rewarding career path for those passionate about transforming the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop by InterContinental London Park Lane and soak in the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your service skills! Whether it’s taking orders or handling guest queries, brush up on your waiting skills. Role-play with a friend or family member to get comfortable with common scenarios you might face on the job.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for delivering great service shine through. Share any relevant experiences that highlight your dedication to customer satisfaction and teamwork.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and benefits we offer, making it easier for you to land that dream job with us.
We think you need these skills to ace Waiting Team Member
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for delivering great service shine through. We want to see that you’re genuinely excited about the role and ready to bring your A-game to our team!
Tailor Your Experience:Make sure to highlight any previous experience as a waiter, bartender, or barista. We love seeing how your background aligns with what we’re looking for, so don’t be shy about sharing those relevant skills!
Be Personable:Remember, we’re all about creating a welcoming atmosphere. Use your application to showcase your personality and how you handle guest queries and concerns. A friendly tone can go a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at InterContinental London Park Lane!
How to prepare for a job interview at IHG
✨Know the Venue
Before your interview, take some time to research InterContinental London Park Lane. Familiarise yourself with their values, the atmosphere of The Arch Bar and Wellington Lounge, and their approach to service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous experience as a waiter, bartender, or barista. Prepare specific examples of how you've handled guest queries and concerns in the past. This will demonstrate your ability to provide excellent service and handle challenges effectively.
✨Emphasise Teamwork
Since the role involves working as part of a wider hotel team, highlight your teamwork skills during the interview. Share examples of how you've collaborated with colleagues in previous roles to create a positive dining experience for guests.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training and development opportunities available for Waiting Team Members or ask about the team culture at InterContinental London Park Lane. This shows your enthusiasm for the role and your desire to grow within the company.
