At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and opportunities for career growth.
- Other info: Access to wellbeing support and a range of discounts for you and your friends.
- Why this job: Be part of a passionate team and create memorable experiences for customers.
- Qualifications: No experience needed, just bring your enthusiasm and love for hospitality.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Bar and Waiting Team Member in Rochdale employer: Spring Inn
JW Lees in Milnrow is an excellent employer that prioritises a supportive and vibrant work culture, where team members are encouraged to grow and develop their skills. With benefits like profit sharing, staff discounts, and wellbeing support, employees can enjoy a rewarding experience while contributing to memorable customer visits in a lively pub environment. Join us to be part of a team that values enthusiasm and offers clear pathways for career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member in Rochdale
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on JW Lees. Understand their values and what makes them tick. This way, you can show off your passion for their brand and how you fit right in with their family vibe.
✨Tip Number 2
Practice your customer service skills! Since being a Bar and Waiting Team Member is all about providing top-notch service, think of some scenarios where you can demonstrate your proactive and supportive nature. Role-play with a mate or even in front of the mirror to boost your confidence.
✨Tip Number 3
Be ready to chat about beer and food! As a proud brewery, JW Lees loves it when team members can recommend their products. Brush up on your knowledge of their beers and menu items so you can impress during the interview with your enthusiasm and expertise.
✨Tip Number 4
Apply through our website! We want to see your application come through our official channels. It shows you're serious about joining our fabulous team and helps us keep track of all the amazing candidates like you!
We think you need these skills to ace Bar and Waiting Team Member in Rochdale
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for hospitality shine through! We love seeing candidates who are excited about providing great customer service and being part of a team.
Tailor Your Application:Make sure to customise your application to reflect the values we hold dear at JW Lees. Mention how you embody our values like being supportive and personal, as this will resonate with us.
Highlight Relevant Skills:Even if you don’t have direct experience, focus on any transferable skills you have. Being proactive and a team player is key, so share examples that showcase these traits!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re serious about joining our fabulous team!
How to prepare for a job interview at Spring Inn
✨Know Your Beers
Familiarise yourself with the different types of beers JW Lees offers. Being able to discuss their brewing process or recommend a beer based on customer preferences will show your passion and knowledge, making you stand out as a potential brand ambassador.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or helped a teammate. This will demonstrate your proactive attitude and commitment to creating memorable experiences.
✨Team Spirit
Emphasise your ability to work well in a team. JW Lees values collaboration, so be ready to share instances where you supported your colleagues or contributed to a positive team environment. Highlighting your teamwork skills will resonate well with their family-oriented culture.
✨Show Your Passion for Hospitality
Even if you lack direct experience, convey your enthusiasm for the hospitality industry. Discuss what excites you about working in a bar and restaurant setting, and how you can bring that energy to the team. Your genuine passion can make a lasting impression.
