Salary – £28,028 plus tronc
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
-
Free meals on duty.
-
Uniform offered and dry cleaned.
-
Discounted employee friends & family rates at Arora Hotels.
-
Food and beverage discounts.
-
Christmas gifts and employee parties
-
Introduce a friend scheme
-
Cycle 2 work scheme.
-
UK attraction discounts @ Merlin Entertainments.
-
Taste card.
-
Life assurance scheme.
-
Wage stream.
-
Employee assistance programme.
-
Arora star employee recognition.
-
Long service recognition award.
About us...
Nestled on Greenwich Peninsula, attached to the O2, InterContinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms, including the UK's largest pillar-free ballroom.
A bit about what you will do...
Night Receptionists in our team play a crucial role in creating a warm and inviting atmosphere for our guests. Ensuring every guest receives excellent service throughout their stay.
- Greet our guests with a warm welcome and an infectious smile.
-
Manage check-in and check-out procedures efficiently,
-
Provide guests with information about hotel facilities, services, and the local area.
-
Handle guest inquiries and resolve any issues promptly and professionally.
-
Work closely with other departments to ensure seamless guest experiences.
-
Answering calls, allocating rooms, and preparing guests’ bills.
More about you...
-
Providing a high-quality service comes naturally to you.
-
Strong organisational skills and attention to detail.
-
Very good at multi-tasking and remaining calm under pressure.
-
Excellent communication skills with a high standard of written and spoken English.
-
A smart and professional appearance.
-
You value being part of a team and supporting your colleagues.
-
Most of all, you will have an approachable, positive, and proactive manner.
-
5-star hotel experience in a similar role a real advantage.
-
Opera PMS experience is a plus.
Night Receptionist in London employer: Front Office
As a Door Person at the Intercontinental London O2, you will be part of a vibrant team in a stunning five-star hotel located on the picturesque Greenwich Peninsula. The company offers an array of benefits including generous holiday allowances, free meals on duty, and extensive employee discounts, all within a supportive work culture that prioritises growth and recognition. With opportunities for career advancement across the Arora group, this role not only promises a rewarding experience but also a chance to thrive in a dynamic hospitality environment.
