At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join Engel & Jang, a vibrant restaurant in the heart of London.
- Benefits: Competitive pay, career growth opportunities, and a fun working environment.
- Other info: Enjoy 28-30 days holiday and a meal on duty!
- Why this job: Be part of an iconic venue and connect with people every day.
- Qualifications: Experience in hospitality and excellent communication skills required.
The predicted salary is between 16.27 - 16.27 £ per hour.
Join the team at Engel & Jang, an exceptional restaurant, bar & events space situated on the Mezzanine of the iconic Royal Exchange in the heart of the City of London. We are looking for an experienced, passionate and personable Waiter/Waitress to join our Front of House team.
The ideal candidate will have a genuine passion for hospitality, excellent communication skills and a natural ability to connect with guests. You will play an important role in creating a memorable dining experience by delivering warm, professional and consistently high standards of service.
Key Responsibilities
- Provide warm, professional and attentive service to all guests.
- Take food and beverage orders accurately and efficiently.
- Maintain excellent knowledge of our food and drinks menus, including ingredients and allergens.
- Confidently make recommendations and guide guests through our menu.
- Serve food and beverages to consistently high standards.
- Anticipate guest needs and ensure a smooth and enjoyable dining experience.
- Work closely with the kitchen, bar and wider Front of House team to ensure efficient service.
- Prepare and maintain tables and service areas to a high standard.
- Assist with private events and functions when required.
- Follow all health & safety, food hygiene and company procedures.
- Deliver consistently high standards of hospitality and guest service.
Requirements
- Previous experience as a Waiter or in a similar Front of House role within a quality restaurant or hospitality environment.
- Excellent communication and interpersonal skills.
- Warm, confident and professional personality.
- Highly motivated, proactive and enthusiastic approach.
- Strong attention to detail and organisational skills.
- Ability to work effectively as part of a busy Front of House team.
- A natural hospitality professional who enjoys interacting with guests.
- Good knowledge of food, wine and beverages is an advantage.
- Ability to work in a fast-paced environment while maintaining excellent service standards.
- Must have the legal right to work in the UK.
The Role
- £16.27 per hour.
- 40-hour contract.
- Monday to Saturday operation – we are closed on Sundays.
What We Offer
- Opportunities for career growth, with internal training and succession plans supporting progression within the business.
- 28–30 days’ holiday per year, increasing with length of service.
- Uniform provided.
- Meal on duty.
- Employee reward programmes and long-service awards.
- A fun, professional and dynamic working environment.
- The opportunity to work in one of London’s most iconic locations.
If you think you might be the person we’re looking for, we’d love to hear from you. Get in touch and tell us a little about yourself and why you’d like to join the Engel & Jang team.
Waiter/Waitress in London employer: Engel & Jang
At Jang, we pride ourselves on being an exceptional employer that fosters a vibrant and collaborative work culture. Located in the iconic Royal Exchange, our restaurant offers not only competitive pay of up to £17 per hour but also ample opportunities for career growth and training, ensuring that our team members can thrive in their culinary careers while enjoying a supportive environment focused on sustainability and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Engel & Jang. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Engel & Jang
Don't be shy about reaching out to Engel & Jang directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/Waitress in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Engel & Jang and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Engel & Jang
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
