At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a smooth dining experience.
- Company: Engel & Jang, a vibrant restaurant in the iconic Royal Exchange.
- Benefits: Competitive pay, career growth, 28-30 days holiday, and meals on duty.
- Other info: Fun working environment with opportunities for progression.
- Why this job: Join a dynamic team and create memorable experiences for guests in a stunning location.
- Qualifications: 1 year of hospitality experience, excellent communication skills, and a warm personality.
The predicted salary is between 16.27 - 16.27 £ per hour.
- Receptionist – Join the Team at Engel & Jang
- Join the team at
Engel & Jang, an exceptional restaurant situated on the Mezzanine of the iconic Royal Exchange in the heart of the City of London.
We are looking for an experienced, confident and personable
Receptionist to join our Front of House team. Start date
September 2026.
The ideal candidate will have a warm and professional approach, excellent communication skills and a genuine passion for hospitality.
As one of the first points of contact for our guests, you will play an important role in creating an exceptional experience from the moment they arrive.
Key Responsibilities
- Provide a warm, professional and friendly welcome to all guests.
- Manage reservations, guest enquiries and table allocations efficiently.
- Answer telephone calls and respond to enquiries in a professional and timely manner.
- Work closely with the restaurant and management teams to ensure a smooth guest journey.
- Maintain excellent knowledge of the restaurant, menus, events and services.
- Assist with managing special requests and ensuring important guest information is communicated to the relevant teams.
- Maintain a polished and organised reception area.
- Deliver consistently high standards of hospitality and guest service.
Requirements
- At least 1 year of experience in a Receptionist or similar Front of House role within a restaurant or hospitality environment.
- Excellent communication and telephone manner.
- Warm, confident and professional personality.
- Polished appearance and excellent attention to detail.
- Highly motivated, proactive and enthusiastic approach.
- Strong organisational, multitasking and problem-solving skills.
- Ability to work effectively as part of a busy Front of House team.
- A genuine guest-focused approach and passion for delivering exceptional hospitality.
- Experience with Seven Rooms is an advantage, but not essential.
- Must have the legal right to work in the UK.
The Role
- 40-hour contract.
- Monday to Saturday operation – we are closed on Sundays.
What We Offer
- Opportunities for career growth, with internal training and succession plans supporting progression within the business.
- 28–30 days’ holiday per year, increasing with length of service.
- Uniform provided.
- Meal on duty.
- A fun, professional and dynamic working environment.
- The opportunity to work in one of London’s most iconic locations
If you think you might be the person we’re looking for, we’d love to hear from you.
Get in touch and tell us a little about yourself and why you’d like to join the Engel & Jang team.
Receptionist in London employer: Engel & Jang
At Jang, we pride ourselves on being an exceptional employer that fosters a vibrant and collaborative work culture. Located in the iconic Royal Exchange, our restaurant offers not only competitive pay of up to £17 per hour but also ample opportunities for career growth and training, ensuring that our team members can thrive in their culinary careers while enjoying a supportive environment focused on sustainability and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Engel & Jang. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Engel & Jang
Don't be shy about reaching out to Engel & Jang directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Engel & Jang and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Engel & Jang
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
