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- Tasks: Lead a team to deliver exceptional dining experiences in a prestigious hotel.
- Company: Join the award-winning Mallory Court Hotel, part of Eden Hotel Collection.
- Benefits: Enjoy 31 days annual leave, discounts, and professional development opportunities.
- Other info: Exciting perks and recognition schemes await you!
- Why this job: Be part of a dynamic team in a top-rated restaurant and grow your career.
- Qualifications: Experience at 2 Rosette level or higher, with strong people skills.
The predicted salary is between 10 - 12 £ per hour.
An opportunity has arisen for a Food & Beverage Supervisor to join our 3AA Rosette restaurant, The Dining Room at Mallory Court Hotel, Leamington Spa, Warwickshire.
What you’ll be doing?
You will need to ensure guest’s needs are met before, during and after their meal and/or stay in the hotel whilst ensuring exceptional levels of customer service at all times. At Mallory Court Hotel Country House Hotel & Spa it is all about our guests, being 100% customer focused with a ‘can do’ attitude, sense of humour, alongside an eye for detail.
What you’ll need?
The successful candidate for this role will be professional, knowledgeable and dedicated to delivering first class experiences to guests and hotel residents. You will be highly attentive with strong communication and interpersonal skills and be confident building a relationship with team members and hotel guests alike. You will be someone with a keen eye for numbers, driven by the desire to maximise sales and profitability. As well as a natural people manager, who is motivated by seeing their team succeed. You will be friendly and enthusiastic with a drive to help our Restaurant thrive. You will have experience working at 2 Rosette level, but ideally 3 Rosettes. Whilst we are looking for a breadth of skills for this role, your personality will be the driving factor in our recruitment, you must have a genuine desire for making our guests feel special and your team feel appreciated and supported at all times.
What’s in it for you?
Eden Hotel Collection offers fantastic opportunities for anyone looking to progress their career within the hospitality industry. All of our employees receive an individual learning pathway with an opportunity to ‘Grow with Eden’ for professional and personal development, alongside being coached and mentored by some of the best in the industry. If progression isn’t your thing, that’s fine too, we would still be interested in finding out more about you.
Perks of Eden:
- 31 days annual leave entitlement, rising to 33 days with service;
- Stay & Dine – £50 BB per room 50% off food & 25% off drinks
- Spa & Shop – Discounted products and treatments;
- Relais & Chateaux F&B and discounted stays – both UK and international;
- Merlin Entertainment discount, including Warwick Castle, London Dungeon, Alton Towers and more!
- Use of our gym facilities;
- Service charge/gratuities;
- Recommend a friend and get £250
- EHC recognition scheme with the opportunity to earn £50 rewards;
- Employee of the Quarter £75 EHC Voucher reward
- Regular training provided by our in-house Learning & Development team, ensuring strong progression possibilities.
What makes Mallory great? - Our Awards!
- 3 AA rosettes Main House Restaurant
- 2 AA rosettes Brasserie dining
- Achieved a 5-bubble star rating for our spa
- Hotel of the Year – Midlands Service Excellence Awards 2019
- Winners of Events Team of the Year – TWIA 2018
- Part of the celebrated Relais & Chateaux consortia
- Hotel of the Year - Coventry & Warwickshire Tourism & Culture Awards 2017
- Coventry Business Awards - Retail & Hospitality Business of the Year 2019
This is a great time to join a fantastic hotel and start your career with the Eden Hotel Collection. All applicants must be eligible to live and work in the UK.
F&B Supervisor - 0 Hour Contract employer: Eden Hotel Collection Group
Contact Detail:
Eden Hotel Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Supervisor - 0 Hour Contract
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local hotels and restaurants to chat with staff. You never know who might have a lead on that perfect F&B Supervisor role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your genuine passion for customer service shine through. Remember, they’re looking for someone who can make guests feel special, so be yourself and share your experiences.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle various situations in the restaurant, like dealing with a difficult guest or motivating your team. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our fantastic team at Mallory Court Hotel.
We think you need these skills to ace F&B Supervisor - 0 Hour Contract
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your personality and enthusiasm for the role. A friendly tone can go a long way in showing us that you’re the right fit for our team.
Highlight Relevant Experience: Don’t forget to mention your experience at 2 or 3 Rosette level! We’re looking for someone who knows their stuff, so be sure to detail any relevant roles and responsibilities that showcase your skills in the F&B sector.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention how your skills align with our focus on exceptional customer service and team success. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Eden Hotel Collection Group
✨Know Your Menu
Before the interview, make sure you’re familiar with the restaurant's menu and any special dishes. This shows your genuine interest in the role and helps you discuss how you can enhance the guest experience.
✨Showcase Your People Skills
Prepare examples of how you've successfully managed a team or resolved customer issues in the past. Highlighting your interpersonal skills will demonstrate that you can create a positive atmosphere for both guests and staff.
✨Be Customer-Focused
Think about specific instances where you went above and beyond for a guest. Sharing these stories will illustrate your commitment to exceptional service, which is crucial for a Food & Beverage Supervisor.
✨Dress to Impress
Make sure to dress smartly for the interview. A polished appearance reflects your professionalism and respect for the hospitality industry, setting a positive tone right from the start.