At a Glance
- Tasks: Provide essential technical support and guidance to clients in the renewable energy sector.
- Company: Join a dynamic team focused on accelerating the renewable energy transition.
- Benefits: Competitive salary, extensive training, and opportunities for international collaboration.
- Other info: Supportive environment with growth opportunities for exceptional graduates.
- Why this job: Make a real impact in the renewable energy sector while developing your technical skills.
- Qualifications: Bachelor's degree in a relevant field and fluency in Mandarin and English.
The predicted salary is between 29700 - 36300 £ per year.
Are you a highly motivated Technical Support Engineer looking to make a significant impact in the renewable energy sector? We are seeking a talented individual to join our team in the United Kingdom. In this role, you will provide essential technical support to our valued installer clients, partners, and internal teams throughout the UK market.
Job Responsibilities
- Client Support: Deliver comprehensive pre-sales, in-process, and after-sales technical support to our installer clients across the UK.
- Technical Guidance: Provide expert technical guidance and conduct training sessions for both internal teams and external partners, ensuring a high level of technical proficiency.
- Cross-functional Collaboration: Work closely with cross-functional team members on customer visits, perform in-depth technical troubleshooting, and contribute to market research initiatives.
- Documentation Management: Develop and maintain meticulous service documentation, including detailed service reports, accurate maintenance records, and comprehensive customer communication logs.
- Ad-hoc Tasks: Undertake other tasks and assignments as directed by management to support operational needs.
Job Requirements
- Educational Background: A Bachelor's degree or higher in Electrical Engineering, Electronics, Power Systems, Automation, Renewable Energy, or a closely related field.
- Language Proficiency: Fluent in both written and spoken Mandarin and English, essential for effective internal and external communication.
- Client-Facing Skills: Strong client-facing abilities, with a proven capacity to independently manage and resolve on-site technical issues.
- Travel Flexibility: A willingness to travel frequently for business purposes, often on short notice, to support our diverse client base.
- Industry Experience (Preferred): Prior experience in Photovoltaic (PV) systems, inverters, or energy storage systems is highly advantageous.
- Driving Licence: Possession of a valid driver's licence is considered an asset.
- Exceptional Graduates: Outstanding recent graduates with a solid technical foundation and a genuine passion for the renewable energy sector are encouraged to apply.
What's on Offer
- Competitive Compensation: A competitive salary and benefits package that aligns with current UK market standards.
- Growth Opportunities: Extensive opportunities for technical training and valuable international collaboration.
- Supportive Environment: A supportive, inclusive, and dynamic work environment where your contributions are valued.
- Impactful Role: The exciting chance to play a key role in accelerating the renewable energy transition across the UK and Europe.
Technical Support Engineer employer: Contractiv Global Resourcing
Join a forward-thinking company that prioritises employee growth and development in the renewable energy sector. As a Technical Support Engineer, you will thrive in a supportive and inclusive environment, where your expertise is valued and you have the opportunity to make a meaningful impact on the transition to renewable energy across the UK. With competitive compensation and extensive training opportunities, this role offers a unique chance to advance your career while contributing to a sustainable future.
Contact Details:
Contractiv Global Resourcing Recruitment Team
