At a Glance
- Tasks: Lead a team of Housing Duty Workers and ensure operational excellence.
- Company: YMCA Robin Hood Group, dedicated to supporting young people.
- Benefits: Funded training, 27+ days leave, wellbeing package, and discounts.
- Other info: Dynamic role with no weekend work and great career progression.
- Why this job: Make a real difference in the lives of young people every day.
- Qualifications: Experience in team leadership and excellent communication skills.
The predicted salary is between 30000 - 40000 € per year.
Are you an experienced team supervisor who thrives on excellence? Do you enjoy managing people to ensure they perform at their best? If so, we want you!
YMCA Robin Hood Group is seeking a Shift Supervisor to lead our dedicated team of Housing Duty Workers across our Nottingham City Centre accommodation buildings. Your role will involve ensuring operational standards are met, staff feel supported and fostering a culture of excellence.
Key Responsibilities- Support your team with operational challenges.
- Arrange cover for absences.
- Conduct 1-2-1s and annual appraisals.
- Act as an escalation point for queries.
- Facilitate activities and events for residents.
- Ensure compliance with processes.
- Oversee training and development.
- Manage recruitment and onboarding.
- Cultivate a culture of continuous improvement.
This is the perfect role for anyone who enjoys variety, loves being busy and thrives off never being able to predict exactly what will happen that day! You will work Monday to Friday, 37.5 hours per week. We work on a 2-week rolling rota so you would have advance warning of your shift patterns. The rota pattern is: 8am to 4pm, 3pm to 11pm. There is no requirement for you to work weekends; we have a separate team for that! You will need a car and UK driving license to be able to do this job as you will travel between our locations frequently.
As an experienced Team Leader or Supervisor, you will excel in managing a team and find motivation in their success. Your excellent communication skills will ensure clarity in expectations, and your commitment to continuous improvement will inspire your team. You will remain calm in challenging situations, providing direction and support when needed. Your drive for excellence will help us achieve our mission of supporting every young person we serve.
What We Value- We Seek Out – We’re always looking for ways to do better.
- We Welcome – We include, respect, and support everyone.
- We Inspire – We believe in every person’s potential.
- We Speak Out – We advocate for what’s right.
- We Serve Others – We act with compassion and purpose.
- Funded training, qualifications & career progression across YMCA services
- Quarterly Campfires – celebrating our impact across the organisation
- Wellbeing package (after passing probation): 24/7 GP access, health/dental cashback, Employment Assistance Programme
- Minimum of 27 days annual leave (plus bank holidays), increasing to 32 days with 5 years’ service
- Discounted YMCA childcare & holiday clubs
- £500 refer-a-friend bonus
- Blue Light Card eligibility + 10% discount at YMCA Café and Malt Cross
YMCA Robin Hood Group is committed to equal opportunities, promoting diversity, and creating an inclusive culture where all staff can thrive. Should you require any adjustments to support your full participation in our recruitment process, we would encourage you to share your needs with us so we can support you with your requirements. We follow rigorous safer recruitment processes to ensure the protection of children, young people, and adults at risk. All applicants will be subject to enhanced DBS checks, reference checks, and thorough vetting as part of our commitment to safeguarding.
Shift Supervisor in Nottingham employer: YMCA Robin Hood Group
YMCA Robin Hood Group is an exceptional employer that prioritises the well-being and development of its staff, offering funded training and career progression opportunities within a supportive and inclusive work culture. Located in the vibrant Nottingham City Centre, employees enjoy a balanced work-life with no weekend shifts, generous annual leave, and a comprehensive wellbeing package, making it an ideal place for those passionate about making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Shift Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and operational challenges. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during interviews by sharing specific examples of how you've supported your team in the past. Highlight your commitment to continuous improvement and how you’ve fostered a culture of excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission at YMCA Robin Hood Group.
We think you need these skills to ace Shift Supervisor in Nottingham
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in managing teams. We want to see how you've supported your team through challenges and fostered a culture of excellence.
Be Clear and Concise:Use straightforward language to communicate your experiences and skills. We appreciate clarity, so avoid jargon and get straight to the point about what makes you a great fit for the Shift Supervisor role.
Tailor Your Application:Make sure to customise your application to reflect the specific responsibilities mentioned in the job description. We love seeing candidates who take the time to align their skills with our needs!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at YMCA Robin Hood Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Supervisor. Familiarise yourself with the key tasks like managing operational challenges and conducting appraisals. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you supported your team and fostered a culture of excellence. This will illustrate your capability to motivate others and manage effectively.
✨Communicate Clearly and Confidently
During the interview, focus on your communication skills. Practice articulating your thoughts clearly and confidently, especially when discussing how you would handle queries or support your team. Good communication is key in this role, so make sure it shines through.
✨Emphasise Continuous Improvement
Discuss your commitment to continuous improvement and how you've implemented changes in previous roles. Share specific examples of how you've inspired your team to strive for better results. This aligns perfectly with the values of the YMCA Robin Hood Group and will resonate well with the interviewers.
