At a Glance
- Tasks: Support residents, oversee building operations, and handle various duties in a dynamic environment.
- Company: Join a compassionate team dedicated to helping young people aged 16-24.
- Benefits: Gain valuable experience, receive training, and enjoy career progression opportunities.
- Other info: Flexible shifts with no weekend work required, plus ongoing training and development.
- Why this job: Make a real difference in the lives of young people while developing essential skills.
- Qualifications: No prior experience needed; just a passion for supporting vulnerable individuals.
The predicted salary is between 24000 - 30000 £ per year.
Are you interested in a new career in Supported Housing, learning how to support our residents and keep our building secure? Our Housing Duty Worker role might be the first step! As part of our dedicated housing provision for 16-24 year olds based in Ashfield, we are looking for responsible, trustworthy and compassionate people to join our Support Housing team to oversee the smooth running of our building and provide our residents with the support and care they require.
This is your opportunity to be part of this from the very beginning! Our Housing Duty Workers are at the heart and soul of our housing team; being the first person most of our residents come into contact with. You will support them with anything they need while overseeing the smooth running of the building in general. You will share our belief that everyone should have a fair chance to discover who they are and what they can become.
Being a Housing Duty Worker is one of the busiest and most varied roles in our service; you will cover everything from support work, incidents, administration, security, fire safety, cleaning support, and anything else that might arise while you are on shift. With a specific interest in supporting young people, you will enjoy variety, love being busy, and thrive off never being able to predict exactly what will happen that day!
You will support our residents by:
- Being there to provide advice and assistance
- Providing keys/replacements where needed
- Collecting rent payments and dealing with queries or charges relating to rent payments
- Ensuring they understand their tenant obligations and their rights and responsibilities as outlined in the License Agreement
- Taking payments
- Providing first aid
- Responding to fire alarms
- Being a first point of call when dealing with incidents, including emergencies, liaising with the police and other agencies to prevent damage/harm to our residents and buildings
- Crisis Management and incident reporting
- If needed, undertaking facilities/domestic duties to maintain the upkeep of our building
You will also support applications from prospective residents, helping with form filling and signposting other agencies who may be able to help them.
You will work Monday to Friday, 37.5 hours per week. We work on a 3-week rolling rota so you would have advance warning of your shift patterns. The weekly shift patterns are:
- 7am - 3pm
- 3pm - 11pm
- 11pm - 7am
We have made sure our shift patterns are fully accessible by public transport no matter what time you start or finish. We have our own team of weekend Housing Officers, so there is no need for you to work weekends unless you want overtime!
Why Work for Us?
We are looking for someone ideally with experience or interested in gaining experience working in supported housing with vulnerable adults and young people aged 16-24 years old. However, we are also happy and able to provide you with the training and development to start your career in Housing.
You will need to have an understanding of the needs of young people (aged 16 – 25) who may have drug, alcohol, and other issues. Regardless of your background, you will be confident in dealing with difficult situations and handling conflict appropriately. This role would suit you if you have experience or a desire to learn skills for social work, youth work, housing, drug and alcohol services, rehabilitation services, sociology, security, and much more.
This role will really push your personal skills as we are looking for someone, regardless of experience, who can:
- Work with minimal supervision, use initiative, work alone, and work as part of a team
- Respond quickly and effectively to emergencies
- Deal with conflict, manage aggressive behaviour, and diffuse situations effectively
- Talk to people of all backgrounds and abilities, with excellent communication skills
- Form and maintain relationships with appropriate professional boundaries, acting as a role model for our residents
If you are looking for career progression, we are very keen to support and develop our employees with ongoing training and qualification. We can also provide career development as we are looking to expand this region in the next 12-24 months.
This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.
Housing Duty Worker in Sutton in Ashfield employer: YMCA Robin Hood Group
YMCA Robin Hood Group is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its staff. As an Operations Manager in Newark on Trent, you will benefit from competitive remuneration, comprehensive training opportunities, and the chance to lead a dedicated team committed to making a meaningful difference in children's lives. Join us to grow your career while positively impacting the community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Duty Worker in Sutton in Ashfield
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at YMCA Robin Hood Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from YMCA Robin Hood Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like YMCA Robin Hood Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at YMCA Robin Hood Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Duty Worker in Sutton in Ashfield
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to YMCA Robin Hood Group:Before hitting send, make sure to tailor your application specifically to YMCA Robin Hood Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at YMCA Robin Hood Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
