At a Glance
- Tasks: Lead a team of Housing Duty Workers and ensure operational excellence.
- Company: YMCA Robin Hood Group, committed to supporting young people.
- Benefits: Funded training, 27+ days leave, wellbeing package, and career progression.
- Other info: Inclusive culture with diverse opportunities for growth and support.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Experience in team leadership and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
YMCA Robin Hood Group is seeking a Shift Supervisor to lead our dedicated team of Housing Duty Workers across our Mansfield and Ashfield accommodation buildings. Your role will involve ensuring operational standards are met, staff feel supported and fostering a culture of excellence.
Key Responsibilities
- Support your team with operational challenges.
- Conduct 1-2-1s and annual appraisals.
- Act as an escalation point for queries.
- Facilitate activities and events for residents.
- Ensure compliance with processes.
- Oversee training and development.
- Manage recruitment and onboarding.
- Cultivate a culture of continuous improvement.
Schedule: Monday to Friday, 37.5 hours per week. Work on a 2-week rolling rota with advance warning of shift patterns. Rota pattern: 8am-4pm, 3pm-11pm. No weekend work required.
About You
As an experienced Team Leader or Supervisor, you will excel in managing a team and find motivation in their success. Your excellent communication skills will ensure clarity in expectations, and your commitment to continuous improvement will inspire your team. You will remain calm in challenging situations, providing direction and support when needed. Your drive for excellence will help us achieve our mission of supporting every young person we serve.
What We Value
- We Seek Out – We’re always looking for ways to do better.
- We Welcome – We include, respect, and support everyone.
- We Inspire – We believe in every person’s potential.
- We Speak Out – We advocate for what’s right.
- We Serve Others – We act with compassion and purpose.
Our North Star – What Guides Us
- Builds the relationships that help them discover who they are.
- Develops the skills and confidence to shape their own life.
- Learns how to connect with and contribute to the world around them.
Diversity & Safer Recruitment
YMCA Robin Hood Group is committed to equal opportunities, promoting diversity, and creating an inclusive culture where all staff can thrive. Should you require any adjustments to support your full participation in our recruitment process, please let us know. We follow rigorous safer recruitment processes, including enhanced DBS checks, reference checks, and thorough vetting.
Benefits
- Funded training, qualifications & career progression across YMCA services.
- Quarterly campfires celebrating our impact across the organisation.
- Wellbeing package (after passing probation): 24/7 GP access, health/dental cashback, Employment Assistance Programme.
- Minimum of 27 days annual leave (plus bank holidays), increasing to 32 days with 5 years’ service.
- Discounted YMCA childcare & holiday clubs.
- £500 refer-a-friend bonus.
- Workplace pension with Royal London (3% employer contribution, 5% employee contribution).
- 4 x Life Insurance/Death in Service whilst in pension scheme.
- Reduced school holiday childcare places at YMCA Camp Williams Nottingham & Newark.
- 10% off in hospitality venues including the Malt Cross and the Café at our Activity Village in Newark.
- Pastoral support.
- Cycle to Work Scheme.
- Excellent opportunities for development and progression.
- Support for further study up to post-graduate level 7 courses.
- Regular ongoing in-house training.
- Eligibility to join the Blue Light Discount scheme.
- Staff events and annual celebrations.
- On passing probation, choose one of the following additional benefits: Private medical and dental cashback scheme with Westfield Health and access to Westfield Rewards for high street discounts or £120 cash annual contribution towards travel costs, childcare costs, or private gym membership.
Shift Supervisor YMCA Mansfield Supported Housing employer: YMCA Robin Hood Group
YMCA Robin Hood Group is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where every team member is valued. With a commitment to continuous improvement, employees benefit from funded training, generous annual leave, and a comprehensive wellbeing package, all while making a meaningful impact in the lives of young people in Mansfield. The organisation fosters a sense of community through regular celebrations and events, ensuring that staff feel connected and inspired in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor YMCA Mansfield Supported Housing
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by YMCA Robin Hood Group.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like YMCA Robin Hood Group.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at YMCA Robin Hood Group.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at YMCA Robin Hood Group. Apply directly through us to stand out!
We think you need these skills to ace Shift Supervisor YMCA Mansfield Supported Housing
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of YMCA Robin Hood Group. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Shift Supervisor YMCA Mansfield Supported Housing, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at YMCA Robin Hood Group
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of YMCA Robin Hood Group. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
