At a Glance
- Tasks: Lead a team of Housing Duty Workers and ensure operational excellence.
- Company: YMCA Robin Hood Group, dedicated to supporting young people.
- Benefits: Funded training, 27+ days leave, health benefits, and discounts.
- Other info: Dynamic role with a focus on continuous improvement and career progression.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Experience in team management and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced team supervisor who thrives on excellence? Do you enjoy managing people to ensure they perform at their best? If so, we want you!
YMCA Robin Hood Group is seeking a Shift Supervisor to lead our dedicated team of Housing Duty Workers across our Mansfield and Ashfield accommodation buildings. Your role will involve ensuring operational standards are met, staff feel supported and fostering a culture of excellence.
Key Responsibilities:- Support your team with operational challenges.
- Arrange cover for absences.
- Conduct 1-2-1s and annual appraisals.
- Act as an escalation point for queries.
- Facilitate activities and events for residents.
- Ensure compliance with processes.
- Oversee training and development.
- Manage recruitment and onboarding.
- Cultivate a culture of continuous improvement.
This is the perfect role for anyone who enjoys variety, loves being busy and thrives off never being able to predict exactly what will happen that day! You will work Monday to Friday, 37.5 hours per week. We work on a 2-week rolling rota so you would have advance warning of your shift patterns. The rota pattern is: 8am to 4pm, 3pm to 11pm. There is no requirement for you to work weekends; we have a separate team for that! You will need a car and UK driving license to be able to do this job as you will travel between these 2 locations frequently.
As an experienced Team Leader or Supervisor, you will excel in managing a team and find motivation in their success. Your excellent communication skills will ensure clarity in expectations, and your commitment to continuous improvement will inspire your team. You will remain calm in challenging situations, providing direction and support when needed. Your drive for excellence will help us achieve our mission of supporting every young person we serve.
What We Value:We’re driven by our core values and we look for these in every member of our team:
- We Seek Out – We’re always looking for ways to do better.
- We Welcome – We include, respect, and support everyone.
- We Inspire – We believe in every person’s potential.
- We Speak Out – We advocate for what’s right.
- We Serve Others – We act with compassion and purpose.
These values are more than just words—they shape how we work, lead, and serve.
Our North Star – What Guides Us:Everything we do is inspired by our ambition that every child and young person we support:
- Builds the relationships that help them discover who they are
- Develops the skills and confidence to shape their own life
- Learns how to connect with and contribute to the world around them
Your leadership will play a vital role in achieving this mission.
Our Benefits:We value your commitment and relentless dedication and have crafted a package of health & well-being benefits. Here’s some of what you can expect:
- Funded training, qualifications & career progression across YMCA services
- Quarterly Campfires – celebrating our impact across the organisation
- Wellbeing package (after passing probation): 24/7 GP access, health/dental cashback, Employment Assistance Programme
- Minimum of 27 days annual leave (plus bank holidays), increasing to 32 days with 5 years’ service
- Discounted YMCA childcare & holiday clubs
- £500 refer-a-friend bonus
- Blue Light Card eligibility + 10% discount at YMCA Café and Malt Cross
YMCA Robin Hood Group is committed to equal opportunities, promoting diversity, and creating an inclusive culture where all staff can thrive. Should you require any adjustments to support your full participation in our recruitment process, we would encourage you to share your needs with us so we can support you with your requirements. We follow rigorous safer recruitment processes to ensure the protection of children, young people, and adults at risk. All applicants will be subject to enhanced DBS checks, reference checks, and thorough vetting as part of our commitment to safeguarding.
Shift Supervisor in Mansfield employer: YMCA Robin Hood Group
YMCA Robin Hood Group is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its staff. As an Operations Manager in Newark on Trent, you will benefit from competitive remuneration, comprehensive training opportunities, and the chance to lead a dedicated team committed to making a meaningful difference in children's lives. Join us to grow your career while positively impacting the community.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor in Mansfield
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at YMCA Robin Hood Group!
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We think you need these skills to ace Shift Supervisor in Mansfield
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at YMCA Robin Hood Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to YMCA Robin Hood Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at YMCA Robin Hood Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to YMCA Robin Hood Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at YMCA Robin Hood Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with YMCA Robin Hood Group.
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Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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A full-time HR role at YMCA Robin Hood Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact YMCA Robin Hood Group and how you would contribute to adapting HR strategies.
