At a Glance
- Tasks: Be the friendly face of our team, welcoming guests and managing meeting rooms.
- Company: Join Portico, a diverse company that values hard work and fun.
- Benefits: Enjoy great holidays, pension contributions, and discounts at top retailers.
- Why this job: Make a real impact in a new team and exceed guest expectations.
- Qualifications: Bring your positive attitude and customer service experience to the role.
- Other info: Access excellent training and career development opportunities.
The predicted salary is between 18954 - 22126 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging. Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico have an outstanding opportunity available for a Receptionist (Regional Guest Services Ambassador) to join our brand-new team based at the Reading offices of a global consultancy firm. We take great pride in being the service partner selected to deliver an intuitive service, with careful planning and faultless standards. Our reception team have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity.
The new Receptionist will join a small team on a full-time basis and will play a key role in several areas, based around the meet and greet provided to the firm's staff and visitors, office support, and the management and facilitation of meeting rooms, including elements of hospitality. They will anticipate client needs, following up each time to ensure expectations are exceeded with every interaction.
As this is a new contract for Portico, there will undoubtedly be room for the team to identify innovative and efficient ways to add value to our services, upholding and improving on the already world-class offering provided by the team. This is an amazing opportunity to be a part of something special.
Hours: 40 hours per week, with shifts between 7am-6pm, from Monday to Friday
Salary: £31,590 per annum
Qualifications: To join the team, you will be a friendly and positive team player, with strong organisation and communication skills. A high level of personal presentation and a proactive approach will be valuable for our new Receptionist, as well as the natural desire to take ownership of tasks and solve problems. A customer-focused approach is imperative for this role, so the successful candidate will have some experience in delivering a top-end level of customer service, within an environment that has extremely high expectations.
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people.
Employment Type: Permanent
Hours Per Week: 40.00
Salary: Up to £31,500
Receptionist in Reading employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Reading
✨Tip Number 1
Get to know the company culture before your interview. Portico values hard work and a fun environment, so show us how you fit into that vibe. Research their values and think of examples from your past that demonstrate your dedication and team spirit.
✨Tip Number 2
Practice your meet-and-greet skills! As a Receptionist, you'll be the first point of contact for visitors. Role-play with a friend to nail that friendly, professional approach. Remember, a warm smile and positive attitude can make all the difference!
✨Tip Number 3
Show off your organisational skills during the interview. Talk about how you've managed tasks in previous roles, especially in high-pressure situations. We want to see that you can juggle multiple responsibilities while keeping everything running smoothly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to remind us why you're the perfect fit for our team at Portico.
We think you need these skills to ace Receptionist in Reading
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our fun and engaging culture.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Portico. Highlight your customer service experience and any relevant skills that align with our values of hard work and dedication.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at WSH Group
✨Know the Company Culture
Before your interview, take some time to understand Portico's unique culture. They value hard work, dedication, and a fun working environment. Show that you resonate with these values and can contribute positively to their team.
✨Demonstrate Your Customer Service Skills
As a Receptionist, you'll need to showcase your customer service experience. Prepare specific examples of how you've exceeded client expectations in previous roles. This will highlight your proactive approach and ability to handle high-pressure situations.
✨Dress to Impress
First impressions matter, especially in a role that requires a high level of personal presentation. Dress smartly and professionally for your interview to reflect the standards expected at Portico. It shows you take the opportunity seriously.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics. This not only shows your interest in the position but also gives you a chance to assess if Portico is the right fit for you. Think about how you can add value to their already world-class service.