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- Tasks: Assist customers and pick orders in a fast-paced warehouse environment.
- Company: Join a dynamic team in Waltham Abbey with a focus on customer satisfaction.
- Benefits: Competitive pay, Monday to Friday hours, and a supportive team atmosphere.
- Other info: Flexible role with opportunities for growth and development.
- Why this job: Gain valuable experience in customer service and logistics while making a difference.
- Qualifications: Basic Microsoft Office skills and a passion for teamwork.
The predicted salary is between 17640 - 19800 £ per year.
Based within a warehouse and office in Waltham Abbey, we are looking for an individual with great customer service and experience with picking customer orders. This is a versatile role, one that requires a flexible individual who can multitask, enjoys answering customer queries, is able to deal with a range of customers on the phone, and is able to pick bulk customer orders accurately. This is a dynamic role which will be challenging and gratifying.
Role and Responsibilities:
- Answering customer queries by telephone
- Producing regular reports
- Picking orders in large quantities according to customers’ requirements
- Processing and batching customer orders
- Sending out post to trade-in customers
- Arranging post and collections (Royal Mail, DPD and FedEx)
Essential Experience and Requirements:
- The candidate will need to show a good understanding of Microsoft Office; Word, Excel and Outlook.
- To work well within a small team and on occasion, working responsibly in a standalone position
- Coordinating with other departments to ensure customer orders are fulfilled
The hours for this role are Monday to Friday, 09:00 – 18:00, 40 hours a week. The salary is dependent on experience and will start at £8.50 to £9.50.
Junior Customer Services Assistant & Order Picker in Waltham Abbey employer: WEST ONE TECHNOLOGY
Contact Detail:
WEST ONE TECHNOLOGY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Customer Services Assistant & Order Picker in Waltham Abbey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common customer service scenarios and how you'd handle them. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Show off your skills! When you're in the interview, don’t just talk about your experience—give specific examples of how you've successfully handled customer queries or picked orders accurately in the past. Numbers and results speak volumes!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Junior Customer Services Assistant & Order Picker in Waltham Abbey
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you’ve handled queries and provided support, so share specific examples that showcase your skills!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re a great fit for the role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at WEST ONE TECHNOLOGY
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Junior Customer Services Assistant & Order Picker, especially the importance of customer queries and order picking. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role heavily involves customer interaction, prepare examples of how you've successfully handled customer queries in the past. Think about specific situations where you resolved issues or provided excellent service, as this will showcase your ability to thrive in a dynamic environment.
✨Brush Up on Microsoft Office
As the job requires a good understanding of Microsoft Office, particularly Word, Excel, and Outlook, take some time to refresh your skills. Be ready to discuss how you've used these tools in previous roles, and if possible, mention any reports or documents you've created that relate to order processing.
✨Demonstrate Teamwork and Flexibility
This position requires working well within a small team and sometimes independently. Prepare to talk about your experiences in both settings. Highlight instances where you've collaborated with others to meet deadlines or adapted to changing priorities, showing that you're the flexible candidate they need.