UST in London is seeking an End User Support Analyst with experience in trading applications to support VIP users in our London office. You will operate at L2/L3, delivering high-touch white glove support focused on trader workflow continuity, rapid restoration, and professional stakeholder management.
You will excel at incident triage, translating technical details into business impact, and maintaining a premium end-user experience for 13 VIP users during key meetings and trading windows.
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VIP Trading Apps Support Analyst (End User Concierge) employer: UST
As a Salesforce Delivery Lead in London, you will join a dynamic and innovative team within the Financial Services sector, where your expertise will drive impactful technology initiatives. Our hybrid work culture promotes flexibility while fostering collaboration, and we are committed to your professional growth through continuous learning opportunities and mentorship. With a focus on Agile practices and high-performance teams, we offer a rewarding environment that values your contributions and encourages meaningful engagement with stakeholders.