At a Glance
- Tasks: Lead the development of integrations and enhance system reliability for a trusted platform.
- Company: Join Trustpilot, a high-growth FTSE-250 company on a mission to build trust.
- Benefits: Flexible working, competitive pay, 25+ days holiday, and wellness support.
- Other info: Enjoy a vibrant office culture with team events, snacks, and learning opportunities.
- Why this job: Make a real impact by improving customer feedback workflows for businesses worldwide.
- Qualifications: Senior-level full-stack experience with a focus on backend engineering and cloud services.
The predicted salary is between 60000 - 80000 £ per year.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
Join our Integrations Squad!
About the Team and Mission:
The Integrations Squad's mission is to empower businesses of all sizes—from sole traders to global enterprises—to seamlessly incorporate Trustpilot into their customer feedback workflows. As a Senior Software Engineer, you will be instrumental in overseeing the health and evolution of 20+ distinct integrations (including Shopify, Salesforce, and HubSpot), improving scalability whilst optimising for future growth. You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. As a Senior Software Engineer, you will leverage your extensive knowledge and experience to spearhead the development of our products. Your expertise will help guide architectural decisions, ensure code quality, and mentor fellow engineers, promoting a culture of technical excellence and innovation.
What You’ll Be Doing:
- Backend Stability & Scalability: Understand the existing technical landscape to plan, implement, and release new features with a focus on system reliability.
- Architectural Oversight: Architect solutions to handle the complexities of 20+ integrations while maintaining the internal tools and documentation used to improve team resilience and tech footprint.
- Adaptable Problem Solving: Troubleshoot existing software, resolve bugs across the full stack, and navigate a multifaceted technical environment with ease.
- Technical Leadership: Inspire and guide the organization with your knowledge of how to solve complex architectural challenges and naturally untangle legacy systems.
- Best Practices & Infrastructure: Help lead the technical direction of the team through the adoption of engineering best practices, robust tooling, and Infrastructure as Code.
- Mentorship & Coaching: Mentoring, coaching, and supporting less experienced colleagues to help them grow.
- Strategic Collaboration: Collaborate closely with Engineering and Product leadership to align technical debt reduction with long‑term business value.
Who You Are:
- Senior-Level Full-Stack Expertise: Experience at a senior level building full-stack applications, paired with a deep focus and passion for backend engineering on Cloud Services, system stability, and modern frontend tools like React, Next.js, and CSS Modules.
- A Growth Mindset for Legacy Systems: You are energized by a complex backlog, finding genuine satisfaction in driving platform-wide improvements and untangling legacy code.
- Deep Backend Proficiency: Extensive proficiency in Node.js, TypeScript, and JavaScript, combined with a deep understanding of APIs, Webhooks, and OAuth protocols.
- Strong Cloud & Infrastructure Knowledge: Proficient experience with AWS (specifically Lambda, SQS, DynamoDB, ECS, SNS, and CloudFormation), alongside containerization, data, and infrastructure systems like Docker, Terraform, PostgreSQL, and BigQuery.
- Customer-centric: A solution-oriented mindset dedicated to the customer experience, thriving in collaborative environments where you can help establish clear ownership boundaries across enterprise platforms like Salesforce and Zuora.
- Supportive Leadership: A motivation to encourage yourself and the people around you to constantly improve in a healthy, sustainable way.
- Team Focus: An understanding that maintenance-heavy work requires resilience, acting as a supportive leader who ensures every team member feels valued.
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you.
- Competitive compensation package + bonus.
- 25 days holiday per year, increasing to 28 days after 2 years of employment.
- Two paid volunteering days a year to spend your time giving back to the causes that matter to you and your community.
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist.
- Pension and life insurance.
- Health cash plan, online GP, 24/7, Employee Assistance Plan.
- Full access to Headspace, a popular mindfulness app to promote positive mental health.
- Paid parental leave.
- Season ticket loan and a cycle-to-work scheme.
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice.
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Software Engineer III (Senior) in London employer: Trustpilot, Inc.
At Trustpilot, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and personal growth. As a Senior Software Engineer in our Integrations Squad, you'll enjoy flexible working options, competitive compensation, and rich learning opportunities through the Trustpilot Academy, all while contributing to a mission that empowers businesses globally. With a central office location that encourages collaboration and creativity, plus unique benefits like paid volunteering days and access to wellness resources, Trustpilot is an exceptional place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer III (Senior) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Trustpilot on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your skills in action! If you have a GitHub or personal project that showcases your backend expertise, share it during interviews. It’s a great way to demonstrate your problem-solving abilities and technical leadership.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your knowledge of Node.js, TypeScript, and AWS. Being able to discuss your experience with these technologies confidently will show you're the right fit for the role.
✨Tip Number 4
Don’t forget to ask questions! When you get the chance, inquire about the team culture and how they tackle legacy systems. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Software Engineer III (Senior) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for software engineering shine through! We want to see how excited you are about the role and the impact you can make at Trustpilot.
Tailor Your Experience:Make sure to highlight your relevant experience in backend engineering and integrations. We love seeing how your skills align with our mission, so don’t hold back on showcasing your expertise!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Senior Software Engineer role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Trustpilot!
How to prepare for a job interview at Trustpilot, Inc.
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, especially Node.js, TypeScript, and AWS services. Brush up on your knowledge of APIs and Webhooks, as these will likely come up during technical discussions.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled complex problems or improved system stability. Trustpilot values adaptable problem solvers, so be ready to share how you’ve navigated challenges in past projects.
✨Emphasise Mentorship Experience
As a Senior Software Engineer, you'll be expected to mentor others. Highlight any previous experience you have in coaching or leading teams, and be prepared to discuss how you foster a supportive environment for growth.
✨Align with Their Vision
Understand Trustpilot's mission to become the universal symbol of trust. Be ready to articulate how your personal values align with this vision and how you can contribute to their goal of empowering businesses through customer feedback.
