At a Glance
- Tasks: Prepare and serve high-quality coffees and food while delivering exceptional customer service.
- Company: Join The Lensbury, a stunning riverside hotel and leisure club.
- Benefits: Enjoy discounts, free lunch, leisure facilities access, and fully-funded apprenticeships.
- Other info: Dynamic work environment with opportunities for social events and career growth.
- Why this job: Be part of a passionate team creating memorable experiences for guests.
- Qualifications: Previous barista experience and a love for coffee and customer service.
The predicted salary is between 10 - 12 £ per hour.
About Us
Part of Iconic Hotels and Resorts,
The Lensbury is located on the banks of the River Thames in Teddington and is home to an exclusive leisure club, a 155-bedroom hotel, meeting and events spaces, restaurant and bar, spa, and 25 acres of beautiful gardens and grounds.
We are committed to delivering exceptional service and creating memorable experiences for our members, guests and visitors, and we're looking for a passionate Barista to join our Food & Beverage team.
The Role
We're looking for a friendly, enthusiastic and customer-focused
Barista to join our Food & Beverage team.
You'll be passionate about delivering exceptional coffee and outstanding service, creating a welcoming atmosphere while ensuring every drink and food item is prepared to the highest standard.
As a Barista, your responsibilities will include
- Preparing and serving high-quality coffees, teas, smoothies and other hot and cold beverages with consistency and care.
- Preparing and serving food items where required.
- Delivering exceptional customer service by greeting guests, taking orders and building positive relationships.
- Recommending menu items and upselling seasonal specials and new products.
- Assisting with opening and closing duties, ensuring work areas are clean, fully stocked and ready for service.
- Processing payments accurately.
- Maintaining high standards of cleanliness, food safety and hygiene in line with Health & Safety regulations.
- Working closely with colleagues to ensure a smooth and efficient service.
- Monitoring stock levels and communicating replenishment requirements.
- Supporting the wider Food & Beverage operation as required to deliver an exceptional guest experience.
What We're Looking For
- Previous experience as a Barista or team member in a hotel or similar hospitality environment.
- A passion for coffee, great food and delivering exceptional customer service.
- A positive, friendly and professional attitude.
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a busy, fast-paced environment.
- Strong organisational and time management skills.
- Knowledge of food hygiene and Health & Safety practices.
- Experience in a luxury hospitality environment is desirable but not essential.
What's in It for You?
- Use of some of our leisure facilities (Swimming, Gym, Tennis, Watersports)
- Discounts - Spa, Watersports hire, rooms, friends & family rate rooms, at Lensbury and across the L+R Hotels portfolio
- Employee Assistance Programme (access for your family also)
- Online Benefits Portal
- Fully-funded Apprenticeships
- Free lunch and free parking
- Staff social events/parties/awards
- Cycle to Work Scheme
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