About Us
Part of Iconic Hotels and Resorts, The Lensbury is located on the banks of the River Thames in Teddington and is home to an exclusive leisure club, a 155-bedroom hotel, meeting and events spaces, restaurant and bar, spa, and 25 acres of beautiful gardens and grounds.
We are committed to delivering exceptional service and creating memorable experiences for our members, guests and visitors, and we're looking for a passionate Barista to join our Food & Beverage team.
The Role
We're looking for a friendly, enthusiastic and customer-focused Barista to join our Food & Beverage team. You'll be passionate about delivering exceptional coffee and outstanding service, creating a welcoming atmosphere while ensuring every drink and food item is prepared to the highest standard.
As a Barista, your responsibilities will include:
- Preparing and serving high-quality coffees, teas, smoothies and other hot and cold beverages with consistency and care.
- Preparing and serving food items where required.
- Delivering exceptional customer service by greeting guests, taking orders and building positive relationships.
- Recommending menu items and upselling seasonal specials and new products.
- Assisting with opening and closing duties, ensuring work areas are clean, fully stocked and ready for service.
- Processing payments accurately.
- Maintaining high standards of cleanliness, food safety and hygiene in line with Health & Safety regulations.
- Working closely with colleagues to ensure a smooth and efficient service.
- Monitoring stock levels and communicating replenishment requirements.
- Supporting the wider Food & Beverage operation as required to deliver an exceptional guest experience.
What We're Looking For
- Previous experience as a Barista or team member in a hotel or similar hospitality environment.
- A passion for coffee, great food and delivering exceptional customer service.
- A positive, friendly and professional attitude.
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a busy, fast-paced environment.
- Strong organisational and time management skills.
- Knowledge of food hygiene and Health & Safety practices.
- Experience in a luxury hospitality environment is desirable but not essential.
What's in It for You?
- Use of some of our leisure facilities (Swimming, Gym, Tennis, Watersports)
- Discounts - Spa, Watersports hire, rooms, friends & family rate rooms, at Lensbury and across the L+R Hotels portfolio
- Employee Assistance Programme (access for your family also)
- Online Benefits Portal
- Fully-funded Apprenticeships
- Free lunch and free parking
- Staff social events/parties/awards
- Cycle to Work Scheme
Barista in Teddington employer: The Lensbury
The Lensbury, part of Iconic Hotels and Resorts, is an exceptional employer located on the picturesque banks of the River Thames in Teddington. With a strong focus on employee development and a vibrant work culture, we offer numerous benefits including team member discounts, access to leisure facilities, and a supportive environment that values customer service excellence. Join us to be part of a dedicated team where your contributions are recognised and rewarded, making every day at work meaningful and enjoyable.
