At a Glance
- Tasks: Ensure safety and well-being of guests at the pool and leisure facilities.
- Company: The Belfry Hotel & Resort is an award-winning destination with luxurious amenities and a vibrant team culture.
- Benefits: Enjoy discounted gym memberships, wellness programmes, and access to mental health support.
- Other info: Be part of an exciting expansion project and enjoy perks like free meals and discounts.
- Why this job: Join a community-focused team that values growth, sustainability, and making a difference.
- Qualifications: Must hold a current RLSS National Pool Lifeguard Qualification (NPLQ).
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.
We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.
We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
The Leisure team at The Belfry Hotel & Resort look after the perfect place to keep fit and stay active with some of the best fitness equipment and facilities in the area. Our expert team are always on hand to welcome our guests and provide fitness advice, personal training sessions and fitness classes.
The on target earning potential for this role is £13.44, compromising of a base salary £12.62 per hour plus a qualified estimate of £0.82 gratuities.
This role is responsible for ensuring the safety and well-being of all members and guests using the swimming pool and surrounding leisure facilities. The Lifeguard will maintain constant supervision, respond swiftly to emergencies, and ensure a clean, safe, and welcoming environment in line with company standards and health & safety legislation. It is essential that you hold a current RLSS National Pool Lifeguard Qualification (NPLQ).
About you:
- Calm under pressure with a strong sense of responsibility
- Approachable, confident and guest-focused
- Committed to maintaining high standards of safety and cleanliness
- Energetic, reliable and team-orientated
- To actively promote The Belfry in a professional and welcoming manner
- Present a consistently professional image – written, verbal and face to face
- Demonstrate an understanding of how leisure interacts with other departments
Belfry Benefits:
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't just words; they're the foundation of our culture and the essence of who we are.
If you're seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
Lifeguard employer: The Belfry
The Belfry in Sutton Coldfield is an exceptional employer, offering a vibrant work culture that prioritises teamwork and professional growth. As a Deputy Head Greenkeeper, you will benefit from ongoing training, competitive salary, and unique perks like meal provisions and recognition rewards, all while working in a stunning environment that fosters both personal and career development.
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard
✨Tip Number 1
Familiarise yourself with The Belfry's values and culture. Understanding their commitment to community, sustainability, and team development will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of The Belfry. Engaging with them on platforms like LinkedIn can provide insights into the work environment and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for situational questions that assess your ability to handle emergencies and maintain safety. Think of specific examples from your past experiences that demonstrate your calmness under pressure and commitment to guest safety.
✨Tip Number 4
Showcase your enthusiasm for the role by researching recent developments at The Belfry, such as their expansion project. Being knowledgeable about their initiatives can set you apart and show your genuine interest in being part of their team.
We think you need these skills to ace Lifeguard
Some tips for your application 🫡
Highlight Relevant Qualifications:Make sure to emphasise your RLSS National Pool Lifeguard Qualification (NPLQ) in your application. This is a crucial requirement for the role, so place it prominently in your CV and cover letter.
Showcase Your Skills:In your application, illustrate your ability to remain calm under pressure and your commitment to safety and cleanliness. Use specific examples from past experiences to demonstrate these qualities.
Tailor Your Cover Letter:Craft a personalised cover letter that reflects your enthusiasm for working at The Belfry Hotel & Resort. Mention their values and how you align with them, particularly around teamwork and guest focus.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are essential in the hospitality industry.
How to prepare for a job interview at The Belfry
✨Show Your Lifeguard Skills
Be prepared to discuss your RLSS National Pool Lifeguard Qualification and any relevant experience. Highlight specific situations where you successfully managed emergencies or ensured safety in a pool environment.
✨Demonstrate Calmness Under Pressure
The role requires a calm demeanour, especially in emergencies. Share examples from past experiences where you maintained composure and made quick decisions under pressure.
✨Emphasise Teamwork and Guest Focus
Talk about your ability to work as part of a team and how you prioritise guest satisfaction. Mention any previous roles where you collaborated with others to create a welcoming environment.
✨Research The Belfry's Values
Familiarise yourself with The Belfry's core values and culture. Be ready to explain how your personal values align with theirs, particularly around making a difference and supporting community initiatives.
