At a Glance
- Tasks: Lead strategic accounts and shape technology roadmaps for top clients.
- Company: Join Telana, a leader in AI, data, and cloud innovation.
- Benefits: Enjoy flexible work, private medical insurance, and professional development support.
- Other info: Diverse and supportive team culture with excellent growth opportunities.
- Why this job: Make a real impact by advising major brands on their tech strategies.
- Qualifications: Senior technical leadership experience and strong knowledge of cloud technologies.
The predicted salary is between 72000 - 88000 £ per year.
Who are we? Telana are experts in applied innovation, focused on delivering business outcomes through AI, data, software development, and cloud engineering expertise. We leverage our problem solving skills and end-to-end capabilities to help our clients create better solutions for their customers and employees. As a top-tier partner of Google Cloud and Microsoft, the market leaders for AI, Data, and Cloud, we work with some of the world’s biggest brands and government organisations to help them solve their toughest business and operational challenges; whether that’s attracting new customers, driving operational efficiency, or reducing risk. We have received impressive external recognition for our innovative offerings, best-in-class capabilities, and tangible impact for customers across various industries: Telana is recognized as a Leader for Data, Analytics, and Machine Learning in the ISG Provider™ Lens for Google Cloud Partner Ecosystem in 2024, and a Rising Star in 2022 and 2023. We are an accredited Azure Expert MSP provider, and have also been awarded Google Cloud’s 2024 EMEA Public Sector Partner of the Year award.
What will your role be? The Principal Technology Consultant is the senior technical relationship owner for a portfolio of strategic accounts, acting as the trusted technical advisor to client CIOs, CTOs and IT leadership. Often acting as “Account CxO” based on need, this role bridges commercial account management and technical strategy — shaping client technology roadmap, ensuring solutions align to business outcomes, and acting as the escalation point for technical credibility across pre-sales, delivery, and managed service. This is a client-facing leadership role rather than a hands-on engineering role: as a Principal Technical Consultant you will set the technical direction, while working closely with delivery leads, architects, and engineering teams who execute.
What will you be doing?
- Strategic account leadership
- Own the technical relationship with named strategic accounts, acting as the client's primary point of contact for technology strategy and roadmap conversations.
- Build and maintain trusted advisor relationships with client CTOs, CIOs, and senior technical stakeholders.
- Translate client business objectives into a coherent technology strategy spanning cloud platform, data, AI, and application landscape.
- Commercial and growth support
- Partner with account/sales leadership to identify and shape new opportunities within existing accounts, including cross-sell and upsell across platform, data, AI, and managed service lines.
- Provide technical credibility and input into bids, proposals, and commercial qualification, particularly for complex opportunities.
- Support contract renewals and expansion by demonstrating delivered value and forward roadmap.
- Provide thought leadership and subject matter expertise, supporting marketing campaigns and events to promote Telana’s perception, reputation and capabilities in the industry.
- Delivery support
- Act as escalation point for technical risk, ensuring issues are resolved before they threaten client relationships or delivery outcomes.
- Review architecture and solution design at key account milestones to ensure alignment with client strategy and Telana standards (Azure Expert MSP, ISO frameworks).
- Client advisory
- Run periodic technology roadmap and innovation sessions with client stakeholders.
- Keep clients informed of relevant Microsoft/Google cloud and AI technology developments and how they map to their environment.
- Represent the client's technical interests internally, ensuring delivery teams understand context and constraints.
Key Relationships
- Internal: Sales leadership, Telana CTO, Heads of Practices, Managed Services and Service Delivery, solution architects, delivery/engagement leads.
- External: Client CTO/CIO and senior technical stakeholders, Microsoft/Google partner teams where relevant to the account.
Success Metrics
- Account growth (net revenue retention, cross-sell/upsell value) within owned portfolio.
- Client satisfaction / NPS for owned accounts.
- Technical win rate on qualified opportunities within the account.
This may be you:
- Senior technical leadership experience (Enterprise Architect, Technical Director, CTO, or equivalent), ideally within an IT services, consulting, or MSP environment.
- Strong working knowledge of Microsoft and/or Google cloud and AI technologies; able to speak credibly to CIOs on cloud, data, and AI strategy.
- Track record of building trusted client relationships and translating technical capability into commercial outcomes.
- Experience supporting or shaping bids/proposals; comfortable in a pre-sales-adjacent capacity.
What we offer you
You will be a part of a skilled, inspiring, and supportive team, and work in an environment that encourages long term personal growth. Flexible, and trust-based work environment with a healthy work life balance. Our people come first. That’s why you’ll have access to private medical insurance, employee assistance programmes, group life assurance, income protection and access to a market leading benefits platform. Learning & development. We will support you in your growth journey and cover the costs of your role-based certifications. We have first hand experience that diversity encourages creativity and innovation and makes us better placed to understand a wider range of customers' needs. This means that whatever your background, you won’t find a more welcoming place to work. We have family friendly policies and encourage a work-life balance, including flexible working options in roles which permit it.
Principal Technology Consultant in London employer: Telana
At Telana, we pride ourselves on being a top-tier employer that champions innovation and personal growth. Our flexible, trust-based work environment prioritises employee well-being, offering comprehensive benefits such as private medical insurance and support for role-based certifications. With a strong focus on diversity and inclusion, we foster a culture where every team member can thrive and contribute to meaningful projects with leading brands and government organisations.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Technology Consultant in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Telana values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Telana might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Telana!
✨Direct Apply to Telana
Let's not forget to apply directly through the Telana website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Principal Technology Consultant in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Telana.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Telana. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Telana
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
