At a Glance
- Tasks: Support project delivery, manage resources, and improve processes in a dynamic team.
- Company: Join Sheffield City Council's Capital Delivery Service, managing a £200m capital programme.
- Benefits: Enjoy flexible working, a top pension scheme, and opportunities for professional development.
- Other info: We value diversity and encourage applications from under-represented groups.
- Why this job: Make a real impact on Sheffield's future while working in a supportive and inclusive environment.
- Qualifications: Strong organisational skills and experience with Microsoft Office; project experience is a plus.
The predicted salary is between 30000 - 42000 £ per year.
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Do you want to make positive difference to Sheffield and its resident?
Are you passionate about supporting teams to deliver?
Sheffield City Council’s Capital Delivery Service has a fantastic opportunity for an experienced support officer to join our Programme Management team supporting with the delivery of service improvements, capital projects and project and programme governance.
Service Support Officer role
We are looking to appoint two additional Service Support Officer’s in response to increasing demand.
Service Support Officers are based in the Programme Management Office, supporting direct project delivery, resource and commissioning and process improvement. This includes quality assurance and ISO 9001 certification for our Service Management System. Each Service Support Officer also works to a small number of dedicated project managers across the Capital Delivery and Transport Services and in other key areas such as:
- supporting the commissioning process
- board administration and minute taking
- arranging training
- archiving information
- diary management
- servicing operational Boards outside Capital Delivery Service (arranging meetings, collating and chasing agenda items, minuting meetings)
Applicants should demonstrate:
- good organisational skills - ability to manage competing demands and to prioritise and manage time effectively
- resilience and flexibility
- ability to develop good working relationships quickly
- substantial experience of the following Microsoft packages: Outlook, Word and Excel
Experience of working with PowerPoint, Visio and Power BI apps is desirable but not essential as training in these can be provided.
Previous experience of working in a project delivery environment is not essential.
Application Process
- Initial Assessment: Based on our standard application form, assessing relevant skills, knowledge, and experience.
- Interview: Standard interview format with a panel of 3 Council officers.
The Capital Delivery Service
Sheffield City Council runs an extensive capital programme worth approximately £200m a year, covering projects on new and existing sites that we. Our Capital Delivery Service was created to deliver these projects to the highest standards.
We currently employ over 100 staff in a variety of management, technical, professional and support roles. We operate on a fully traded basis, charging fees to cover our costs.
The Capital Delivery Service includes:
- Programme and Project Management
- Procurement & Cost Management
- Design Management – Architecture, Landscape Architecture, Mechanical and Electrical Engineering, Structural and Civil Engineering
- Work Assurance and Project Safety
Training and Development
We offer many opportunities for training and development, including support with achieving professional qualifications as well as taking part in the Council’s mandatory training programme.
Our projects
We manage a very diverse range of projects including:
- New schools and school expansions
- Highways, cycle path and foot path improvements
- Flood alleviation
- New Council housing and refurbishment
- Council building refurbishments and compliance works
Working for us
Working for Sheffield City Council brings with it great opportunities and benefits including
- flexible and family friendly working arrangements
- one of the best pension schemes available in any sector
- helping to shape the future of this vibrant city
Our key values are:
- Together we get things done
- People are at the heart of what we do
- Openness and honesty are important to us
Interested?
Informal Contact Heather Stewart, , Ruth Harrison, and Danni O’Keefe,
Join us and make a tangible impact on the future of Sheffield!
We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.
#J-18808-LjbffrService Support Officer in Sheffield employer: Sheffield City Council
Sheffield City Council is an exceptional employer, offering a supportive work culture that prioritises flexibility and family-friendly arrangements. As a Service Support Officer, you will have the opportunity to contribute to meaningful projects that shape the future of Sheffield while benefiting from extensive training and development opportunities, including support for professional qualifications. Join a diverse team dedicated to making a positive impact in the community, backed by one of the best pension schemes available.
StudySmarter Expert Advice🤫
We think this is how you could land Service Support Officer in Sheffield
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Sheffield City Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Sheffield City Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Service Support Officer in Sheffield
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Sheffield City Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Sheffield City Council
✨Get to Know Public Sector Values
Before your interview with Sheffield City Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Sheffield City Council.
