At a Glance
- Tasks: Manage and coordinate road freight export shipments from booking to delivery.
- Company: Join Rhenus, a top employer with a culture of empowerment and growth.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal development.
- Other info: Dynamic role with opportunities to learn and grow in a fast-paced environment.
- Why this job: Make a real impact in logistics while working with passionate people.
- Qualifications: Experience in export road freight and strong organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
What You Can Expect:
We are recruiting for an Export Solutions Operator based in Cannock. The Road Export Operator is responsible for managing and coordinating road freight export shipments from booking through to final delivery. The role ensures shipments are executed efficiently, compliantly, and in line with customer requirements, while maintaining high service standards and strong communication with clients, hauliers, and internal teams.
At Rhenus, we believe everyone plays a crucial role. Whether you’re driving a truck, managing inventory, or handling customer enquiries, your actions drive our success. We value practical solutions and quick decisions, empowering you to take ownership and make a difference. Recognised as a top employer and united by a common goal, we are committed to fostering a workplace culture that encourages entrepreneurial spirit, continued growth, and excellence. The future isn’t just built by the company – it’s shaped by each of us, working together. Join our Rhenus community to make an impact and grow alongside a team of passionate people who are dedicated to making a difference.
What You Bring:
- Main duties:
- Manage daily export planning, ensuring trailers are utilised to maximum capacity and routes are optimised for cost, efficiency, and customs requirements
- Booking receipts
- Negotiating rates with hauliers
- Network and Partner communication
- UK customs formalities – Prepare, verify, and process export documentation (CMR, invoices, packing lists, customs documents, etc.)
- Ensuring system data is correct and maintained
- General admin: filing, queries, claims, PODs etc
- Participate in training sessions to remain updated on compliance protocols and procedures
- Any other additional tasks in line with the evolving needs of the business
What you bring:
- Existing experience in export road freight preferred
- Strong organisational skills and administrative skills required as responsible for departments housekeeping
- High attention to detail and commitment to maintaining data accuracy
- Able to work both independently and collaboratively
- Proactive approach to identifying and resolving issues
- ETSF/customs warehousing knowledge
- Export customs, EXA, EXD, T1/T2/T-ASM Sequoia system knowledge advantageous
- Calm under pressure with a structured approach to decision‑making
- GCSE or equivalent in English and Math
- Other languages could be beneficial
- Proficient in Microsoft office (Word / Excel / Teams / Outlook)
Export Customer Solutions Operator in Cannock employer: Rhenus Logistics
At Rhenus, we pride ourselves on being a top employer that values each individual's contribution to our collective success. Based in Cannock, our work culture fosters an entrepreneurial spirit and offers ample opportunities for personal and professional growth, ensuring that every team member can make a meaningful impact. Join us to be part of a passionate community dedicated to excellence and innovation in export solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Export Customer Solutions Operator in Cannock
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills in export management.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our Rhenus community. It shows initiative and helps us get to know you better.
We think you need these skills to ace Export Customer Solutions Operator in Cannock
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Export Customer Solutions Operator role. Highlight your experience in export road freight and any relevant customs knowledge to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your proactive approach can contribute to our team. Don’t forget to mention your strong organisational skills!
Showcase Your Attention to Detail:Since this role requires high attention to detail, make sure your application is free from typos and errors. We want to see that you can maintain data accuracy right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Rhenus Logistics
✨Know Your Stuff
Make sure you brush up on your knowledge of export road freight and customs procedures. Familiarise yourself with key terms like CMR, EXA, and T1/T2. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed logistics or administrative tasks. Highlight how you optimised routes or improved efficiency, as this aligns perfectly with what the company is looking for.
✨Communicate Clearly
Since the role involves liaising with clients and hauliers, practice clear and concise communication. You might even want to prepare a few questions to ask during the interview to demonstrate your proactive approach and interest in collaboration.
✨Stay Calm Under Pressure
Think of scenarios where you had to make quick decisions under pressure. Be ready to discuss how you handled those situations, as this will reflect your ability to thrive in a fast-paced environment, which is crucial for the Export Solutions Operator role.
