Warehouse Team Leader (4-Month Fixed-Term Contract) in Ashford

Rhenus High Tech Ltd is the UK’s leading logistics specialist, providing high quality solutions for its customers and are the chosen provider for many of the leading global manufacturers of Healthcare products. We pride ourselves in delivering exceptional levels of service and are looking for hardworking, enthusiastic and self-motivated people to join our expanding team.

What You Bring:

To assist and support the Warehouse Supervisor with the day-to-day planning and overall supervision of warehouse operations including the allocation of work to the warehouse staff. At times of absence or holiday (Team Leader) you will be required to supervise the whole warehouse operation. The duties you will be required to undertake may vary depending on the workload and shift you may be asked to work and will include (but not restricted to):

Main Activities:

• Assist in managing the day-to-day operations of the warehouse, making the most efficient use of resources available, both staff and space.
• Organise the warehouse areas, making the best and most efficient use of space, taking into account customer, company and product requirements.
• Ensure that all procedures are followed and detailed records are kept, for Goods In, Goods Out, Quarantine and other processes.
• Ensure that all warehouse activities are closely supervised and managed and any issues immediately reported and escalated.
• Liaising with internal and external customers, in a professional and courteous manner.
• Process customer (RMA’s) return merchandise authorisations.
• Loading & unloading procedures are followed.
• When loading vehicles ensure the load is correct, fit for transit, with no evidence of damage and all equipment to assist the driver is available.
• Constantly review processes and systems and recommend improvements and changes.
• Ensure that customers are invoiced for all chargeable warehouse activities on a monthly basis.
• Organise all activities & assign jobs accordingly for staff.
• Assist in the managing of stock control: goods receipt, storage, retrieval and timely picking of goods, shipment loading & transferring, document recording and data entry into system.
• Ensure that cyclical, stock checks and weekly, monthly and annual checks/audits are undertaken and are accurate.
• Ensure Warehouse and yard are clean and tidy at all times.
• Investigate and report on any warehouse issues for damaged or missing stock.
• Implement any corrective actions that come from investigations of issues.
• Develop staff skills as required.
• Ensure that the workplace’s health and safety requirements are met and undertake quarterly audits and weekly inspections and safety tours.
• Take responsibility for the security of the building.
• Maintain housekeeping of warehouse and surrounding area.

Key Skills and Experience:

• Two years’ experience in a high value, high tech environment is essential.
• Excellent IT knowledge and warehouse systems knowledge essential.
• Commercially astute with direct customer service experience of working closely with customers on a regular basis is essential.
• Good People management skills.
• Good team member who can also work on own initiative.
• A flexible and can-do attitude.
• Good organisation and communication skills.
• Knowledge of Health and Safety legislation.
• Warehouse Admin, stock control including perpetual stock checks and reporting.
• Counterbalance, Reach Truck, Forklift Truck, Powered Pedestrian Truck and driving licences.