Job Description:
Motor Claims Handler, FNOL | Bolton | £26,500 to £30,000 | Monday to Friday, 9 to 5
35 hours, Monday to Friday, 9am to 5pm. No evening or weekend work. Free parking. Fully funded CII. Hybrid after probation.
We're recruiting a Motor Claims Handler to take FNOL motor claims for an established, FCA-regulated general insurance business on the edge of Egerton, Bolton (BL7). It's an easy drive from Bolton, Bury, Horwich, Westhoughton, Chorley, Blackburn and Darwen.
You'll need claims experience for this one. If you already handle FNOL or motor claims, or you've run your own caseload in another claims team, and you'd rather do it Monday to Friday, 9 to 5, read on.
- Takes first notification of loss: what happened, who was involved, the damage and any injuries, recorded accurately first time
- Checks the policy and confirms cover
- Explains the next steps clearly to people who are often having a bad day
- Arranges repairs, engineers, recovery and courtesy cars as each claim needs
- Gathers the information needed for the liability decision
- Notifies third parties where they're involved, and refers anything that could be fraudulent
- Keeps clear notes and a well-run diary across a steady flow of new claims
What you'll need
- Claims handling experience where you've dealt with claims yourself: FNOL, motor claims, accidental damage, credit hire, household or another claims team. Motor or FNOL is ideal.
- Good on the phone, and calm with people who are stressed
- Accurate and organised, and confident moving between claims systems
- GCSEs (or equivalent) at grade C/4 or above in English and Maths
- A driving licence and your own transport
This role needs claims experience, so it isn't suitable for trainees.
What you get
- £26,500 to £30,000 depending on experience
- 35 hours, Monday to Friday, 9am to 5pm
- Hybrid working once you've passed probation
- Fully funded CII qualifications
- Holiday that increases with length of service, your birthday off and a half-day for seasonal shopping
- Holiday sell scheme and a contributory pension
- Free on-site parking, casual dress and free branded clothing
- Cycle to work scheme, discounted sports and social activities
- A cash bonus for going above and beyond, and trained mental health first aiders on site
Being straight with you
You'll be on site five days a week until you pass probation. You'll need to drive, because the site is on the edge of Egerton and public transport won't reliably get you there for 9am. Where you land on the salary depends on the depth of your claims experience, and we'll talk that through before anything goes further.
How to apply
Send your CV. If your claims experience fits this Motor Claims Handler role, we'll ring you to talk it through properly before anything goes to the employer.
Required Skills:
Steps Support Driving Checks Salary Sports Recruiting Insurance Cash Business English Training Customer Service
Salary Package:
£ 26,500.00 - 30,000.00 (British Pound Sterling)
Motor Claims Handler in Bolton employer: Red Dot Search
As a Learning Development Trainer, you'll thrive in a supportive and people-focused environment that prioritises employee growth and development. With flexible working hours and a competitive salary, you will have the opportunity to design impactful training programmes while enjoying comprehensive benefits including medical, dental, and pension plans. Join us to make a meaningful difference in the lives of our employees from day one.
